1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows XP will not allow DVD Writer Driver Installation

Discussion in 'Hardware' started by Freeplayer03, Jan 30, 2007.

Thread Status:
Not open for further replies.
  1. Freeplayer03

    Freeplayer03 Thread Starter

    Joined:
    Jan 29, 2007
    Messages:
    2
    I just purchased a Samsung Superwritemaster double layer DVD/CD Burner SH-S182
    DVD-Writer 18X Super-WriteMaster™ , internal and Windows XP does not recognize the drivers as Windows Logo Digitally signed drivers. It will not alow the drivers to load. This is plug and play software. This is the second DVD Burner I have tried to install. The first was an HP dvd940i 18x Super Multi DVD Writer, internal. I returned that one to Best Buy and the Freak squad said it was probably a software problem, but since this is another brand and gives me the same error I think it is a windows thing. I tried to allow both devices to load anyway and it just will not allow it. I even tried turning off the windows logo product scan and it still scans it and will not allow it. In properties it states drivers for this device are not installed (code 28). Each time I install a CD in the optical drive it tries to reload drivers but will not. I tried writing the Samsung helpless site and they wouldn't even return my seek for assistance. Please any help would be appreciated. Kind of bites to not be able to use brand new hardware. I believe my computer info is probably more than needed, but may help.

    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 2 Build 2600
    System Manufacturer HP Pavilion 04
    System Model P7524A-ABA 360N
    System Type X86-based PC
    Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1599 Mhz
    BIOS Version/Date Phoenix Technologies LTD 3.11, 11/5/2001
    SMBIOS Version 2.31
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.2180
    C: Drive
    Size 70.25 GB (75,432,587,264 bytes)
    Free Space 30.63 GB (32,890,187,776 bytes)

    Total Physical Memory 512.00 MB
    Available Physical Memory 208.21 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 1.22 GB
     
  2. dick471

    dick471

    Joined:
    Oct 27, 2004
    Messages:
    191
    Windows XP does not require any drivers for a DVD burner---period. If your trying to install drivers your ^$%#*&^ up the XP drivers. Try removing all of the drivers you've installed; go to device manager and uninstall the DVD burner. Now reboot and windows will again find the burner and leave it alone!
     
  3. Freeplayer03

    Freeplayer03 Thread Starter

    Joined:
    Jan 29, 2007
    Messages:
    2
    Thanks Dick,
    But I am not trying to install drivers, Windows is automatically reading new hardware found and trying to initiate the installation of the drivers that came with the optical drive.
    Just to revise what I stated earlier about the installation. This is happening each time I reboot my computer. Windows acknowledges new hardware found but will not acknowledge the drivers for this hardware as digitally signed, then it asks to continue anyway or cancel. If I continue anyway it still will not allow installation and will not show my E: drive (location of the new optical drive) as existent on my computer.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/539615

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice