Windows XP will not start!!!

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trj

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Joined
Feb 12, 2007
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1
Can I trouble you for some advice please? Upon attempting to start my home computer I now get the message ...

Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll
Please re-install a copy of the above file.

It is Windows XP Home Edition which was preloaded. I do not have a boot disc (or whatever they are called - please excuse my ignorance!).

Can I solve the problem myself or do I need to take the machine to a PC Clinic or something?

If it is theoretically possible for me to resolve the problem, how do I go about this?
As always, your advice greatly appreciated!

Cheers and best regards,

Theo.
 

bonk

Banned
Joined
Sep 8, 2005
Messages
11,097
Howdy,

First try this

Re start your PC and immediately on startup start tapping F8 about every second before the window screens and you should see a black screen with white writing....use your arrow keys to select Last Known Good Configuration and press Enter
 
Joined
Oct 24, 2006
Messages
35
Hi TRJ

I noticed on your profile that you have rated yourself as totally computer illirate. If the above solution does not work then If I were you I would ask someone with a little more experiece to take a look.

The next step in the resolution in my opinion would be to attempt a "Windows Repair" from the installation disk. I notced in your original post that you dont have a 'boot disc'

I presume from this you mean a Windows installation CD. You are going to need an install disk (Dont think it has to be the original disk, any same version disk will do i.e. WinXP Sp2 requires an Sp2 disk)

If you want I will try to talk you through the repair process on here, its not difficult, jut requires you run through a screens that look pretty daunting but really are not.

If you want me to do this then please feel free to ask here.

Thanks
Mike Bedford
Microsoft Certified Professional | Microsoft Certified Desktop Supoort Technician - WinXP
 
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