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windows10 login

Discussion in 'Windows 10' started by shadoe44, Nov 12, 2015.

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  1. shadoe44

    shadoe44 Thread Starter

    Nov 12, 2015
    I just bought anew computer-hp laptop-windows 10-when asked to set it up with a name and password I didn't understand how to do this-wasn't sure to use my-gmail pw or a new one for windows10--I used a different name and a new password to get online in windows10-it is a gmail pw and name-now I cant get into windows10 -everytime I try to use a windows10 pw it wont let me-so I'm having to wait until somebody can help me get into my windows10-i had a outlook account at one time but they wont let me in using it-I don't know what to do-it has a touch screen if that helps-I am on windows10 when I try to get online with an outlook account-
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    When you first setup windows 10 , it asks you to use an email address and the email password to setup an account on the PC
    you need to use a valid microsoft outlook email address (hotmail, outlook live ) and the password you use for that account - OR have your non outlook email registered with outlook, and use the password you setup for outlook.com.

    This should have been part of the process you went through

    So did you register a valid gmail email with outlook.com , and setup a password - if so , you should be able to goto outlook.com, use the gmail email and also the password to log into the webserver.

    If so then you use that email and the password you used to register gmail with outlook.com to log into the HP PC

    Also part of the setup process may have asked you to create a recovery USB drive (HP PCs usually have a nag to create a recovery set)
    did you do this
    You can use that drive to re-install windows 10 - you dont have use an email account, you can set a local account on the PC
  3. davehc

    davehc Retired Trusted Advisor

    Oct 4, 2006
    First Name:
    I would add. When you get to the final installation process, when it asks you to set up the email address and password, you can select an option further down. It says something like "I don't want to do this now" or similar. This will take you to the next screen, where you can enter your chosen username and password. At any time later, you can connect this to a Microsoft account, if you wish.
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