windows2K class installer error

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kagold

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Joined
Nov 25, 2001
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4
When I try to install my M-Audio Delta 2496 sound card into Windows 2000 I get the error message "class installer has denied request to install or upgrade this......"
Does anyone have a clue?
 

kagold

Thread Starter
Joined
Nov 25, 2001
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Thanks Eddie..I do have the newest driver from their site. Any other suggestions?
 

eddie5659

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Malware Specialist
Joined
Mar 19, 2001
Messages
37,263
Okay

Try this:

Q.How do I install my Delta card for use with Windows 2000 Professional?


A.Make sure you have unzipped the drivers to a floppy disc.
Turn off the Computer and unplug power supply.
Insert the card in the machine. Connect the cables to the break out box.

Upon restarting the computer, windows will "detect new hardware"
Select "No, I will select device from the list"
Select "Sound, video and game controllers" and click "Next"
Click on "Have disc" and highlight the Delta and hit "Ok"
That’s it!!! To record!

Regards

eddie
 

kagold

Thread Starter
Joined
Nov 25, 2001
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Hi again Eddie- That's what we did, but I've downloaded their uninstaller and I'm going to try again from scratch; I'll let you know what happens. Thanks again.........karen
 

kagold

Thread Starter
Joined
Nov 25, 2001
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4
Eddie - Hi; using the uninstaller, rebooting and reinstalling seems to have done the trick. My son reports that it's working fine.
Thanks for your help. :)
 
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