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Windows8, Outlook 2010, Cannot receive emails

Discussion in 'Web & Email' started by dburness, Dec 27, 2012.

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  1. dburness

    dburness Thread Starter

    Joined:
    Dec 27, 2012
    Messages:
    1
    Hi
    I have got this Windows 8 PC and purchased (YES) a copy of MS office professional.
    I loaded and set up outlook for my btinternet site, and can send mail but not receive it.
    I have checked and rechecked the settings and they are the same as my thunderbird, and BTinternet website settings.
    I am going mad trying to get it to work.
    Please advise if you can.
     
  2. ozziebeanie

    ozziebeanie

    Joined:
    Jun 24, 2009
    Messages:
    1,421
    First Name:
    Serena
    Hi Dburness

    Ask your provider if your outgoing server details are different for the computer set up as apposed to the web set up
     
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