Windows98 USB duron800 problem

[fmitch]

I recently upgraded my system from an AMD K6 400 processor to a AMD duron 800 processor.

Before the upgrade, my palm pilot worked fine conected via USB.

Now, it doesn't.

My driver is a VIA VT83C572/VT82C58C PCI to USB

I have uninstalled/reinstalled the handspring software to no avail.

Is there a conflict I am missing?

Please help.

 

[Rollin' Rog]

Welcome to TSG fmitch,

if you have WinSE this might apply....

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q240075

 

[fmitch]

My system is running Win98, not win98se.

also...

If I try a hotlink from my visor my system locks up with the message:

Fatal exception 0E has occurred at 0028:FF0263D6 in VXD usbhub(05) + 00000A26

Thanks

 

[Rollin' Rog]

Do you know what chipset your motherboard uses? There is something on this page about a "filter" patch for mvp3/mvp4 chipsets.

http://www.viaarena.com/?PageID=2

 

[fmitch]

How can I find out the type of chipset I have?

I did not do the upgrade.

Thanks.

 

[Rollin' Rog]

Do you know your motherboard model identification?

 

[fmitch]

I had all the info on my old motherboard... manuals etc

but when I had it upgraded, the shop gave me no documentation.

Does the chipset/motherboard/info come up on startup or is it listed in the bios. If so I will reboot and check.

Thanks

 

[HKEd]

Probably easiest to download Belarc Advisor to get the details:

www.belarc.com

It doesn't identify all mobos though...

 

[Rollin' Rog]

After you install Belarc, click the "your profile" option and look for what it says under Board Identification. Copy the numbers there carefully, they may help find it.

 

[fmitch]

8363-686

 

[Rollin' Rog]

Well that's a board id all right. But for some reason I can't pin it to a specific vendor in order to get the needed details. I don't want to guess, but I don't think it one of those covered by the patch.

Maybe someone else will have a lightining bolt here.