Windows98 USB duron800 problem

I recently upgraded my system from an AMD K6 400 processor to a AMD duron 800 processor.

Before the upgrade, my palm pilot worked fine conected via USB.

Now, it doesn't.

My driver is a VIA VT83C572/VT82C58C PCI to USB

I have uninstalled/reinstalled the handspring software to no avail.

Is there a conflict I am missing?

Please help.

 

Welcome to TSG fmitch,

if you have WinSE this might apply....

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q240075

 

My system is running Win98, not win98se.

also...

If I try a hotlink from my visor my system locks up with the message:

Fatal exception 0E has occurred at 0028:FF0263D6 in VXD usbhub(05) + 00000A26

Thanks

 

Do you know what chipset your motherboard uses? There is something on this page about a "filter" patch for mvp3/mvp4 chipsets.

http://www.viaarena.com/?PageID=2

 

How can I find out the type of chipset I have?

I did not do the upgrade.

Thanks.

 

Do you know your motherboard model identification?

 

I had all the info on my old motherboard... manuals etc

but when I had it upgraded, the shop gave me no documentation.

Does the chipset/motherboard/info come up on startup or is it listed in the bios. If so I will reboot and check.

Thanks

 

Probably easiest to download Belarc Advisor to get the details:

www.belarc.com

It doesn't identify all mobos though...

 

After you install Belarc, click the "your profile" option and look for what it says under Board Identification. Copy the numbers there carefully, they may help find it.

 

8363-686

 

Well that's a board id all right. But for some reason I can't pin it to a specific vendor in order to get the needed details. I don't want to guess, but I don't think it one of those covered by the patch.

Maybe someone else will have a lightining bolt here.