windowsnstatus code 1073741674

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safrikaan

Thread Starter
Joined
Nov 28, 2011
Messages
4
HI
Was wondering if someone could help with my problem.
The computer will just randomly restart, with the above mentioned error code.
Any ideas.... i will post Hijackthis logfile
thanks i advance.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:37:25 PM, on 11/28/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Bell Internet Security Services\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bell\Bell Internet Security Services\rps.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\SEARCH~1\SEARCH~1\DATAMN~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Bell\Bell Internet Security Services\RpsSecurityAwareR.exe
C:\Program Files\Bell\Internet Service Advisor\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault Backup Manager\VaultClientSRV.exe
C:\Program Files\Personal Vault Backup Manager\VaultClientUpgrade.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Bell\Internet Service Advisor\BISAComHandler.exe
C:\Program Files\Bell\Bell Internet Security Services\AVG\Identity Protection\agent\Bin\AVGIDSMonitor.exe
C:\Program Files\Bell\Internet Service Advisor\BISA.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.speedapps.com/search.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: ToolbarURLSearchHook Class - {CA3EB689-8F09-4026-AA10-B9534C691CE0} - C:\Program Files\Xilisoft Download Youtube Toolbar\tbhelper.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\Datamngr\ToolBar\searchqudtx.dll
O2 - BHO: SearchCore for Browsers - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\SEARCH~1\SEARCH~1\BROWSE~1.DLL
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SMTTB2009 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Xilisoft Download Youtube Toolbar\tbcore3.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: Xilisoft Download Youtube Toolbar - {338B4DFE-2E2C-4338-9E41-E176D497299E} - C:\Program Files\Xilisoft Download Youtube Toolbar\tbcore3.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI9130~1\Datamngr\ToolBar\searchqudtx.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\SEARCH~1\SEARCH~1\DATAMN~1.EXE
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Bell Internet Security Services\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Bell Internet Security Services\IdxClnR.exe"
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download with Xilisoft Download YouTube Video - C:\Program Files\Xilisoft\Download YouTube Video\upod_link.HTM
O8 - Extra context menu item: Download with Xilisoft YouTube Video Converter - C:\Program Files\Xilisoft\YouTube Video Converter\upod_link.HTM
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs: C:\PROGRA~1\SEARCH~1\SEARCH~1\datamngr.dll C:\PROGRA~1\SEARCH~1\SEARCH~1\IEBHO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0283741298133859) (0283741298133859mcinstcleanup) - Unknown owner - C:\DOCUME~1\LARRY\LOCALS~1\Temp\028374~1.EXE (file missing)
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: Bell Internet Security Services (Radialpoint Security Services) - Bell - C:\Program Files\Bell\Bell Internet Security Services\RpsSecurityAwareR.exe
O23 - Service: RadialpointIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\Bell\Bell Internet Security Services\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
O23 - Service: Bell Internet Security Services Firewall (RP_FWS) - Bell - C:\Program Files\Bell\Bell Internet Security Services\Fws.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Bell\Internet Service Advisor\ServicepointService.exe
O23 - Service: Personal Vault Backup Manager Service (VaultClientSRV) - Bell Canada - C:\Program Files\Personal Vault Backup Manager\VaultClientSRV.exe
O23 - Service: Personal Vault Backup Manager Upgrade Service (VaultClientUpgrade) - Bell Canada - C:\Program Files\Personal Vault Backup Manager\VaultClientUpgrade.exe
--
End of file - 11027 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,286
Start HiJackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere.

It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

---------------------------------------------------------
 

safrikaan

Thread Starter
Joined
Nov 28, 2011
Messages
4
Hi thanks forthe fast response, here is the info you requested.

µTorrent
ACE Mega CoDecS Pack
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements
Adobe Reader X (10.1.1)
Adobe Shockwave Player 11.5
Adobe SVG Viewer
Advanced SystemCare 3
Apple Application Support
Apple Software Update
ArcSoft PhotoImpression 3.0
ArcSoft PhotoImpression 6
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
ATI HYDRAVISION
ATI Parental Control & Encoder
ATI Problem Report Wizard
Auslogics BoostSpeed
Auslogics Disk Defrag
Autodesk MapGuide(R) Viewer ActiveX Control Release 6.5
AVS Update Manager 1.0
AVS Video Converter 6
AVS4YOU Software Navigator 1.3
Becoming Human 1.0
Bell Internet Check-up
Bell Internet Security Services
Bell Internet Service Advisor 3.7.44
Bing Bar
CCleaner
Compatibility Pack for the 2007 Office system
ConvertXtoDVD 4.1.10.348
Copy Utility
DTC Library
DVD Shrink 3.2
EPSON Photo Print
EPSON Smart Panel
EPSON TWAIN 5
Eusing Free Registry Cleaner
Eusing Free Registry Defrag
Fine Woodworking Archive
FLV Player 2.0 (build 25)
Free Easy Burner V 5.1
Google SketchUp Viewer
Guitar Pro 5.0
HD Tune 2.55
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB954708)
HP Color LaserJet 2605 Series 1.0
HP Extended Capabilities 6.0
HP Imaging Device Functions 6.0
HP Product Assistant
HP Solution Center and Imaging Support Tools 6.0
HP Update
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections 11.2.0.69
Java(TM) 6 Update 26
Junk Mail filter update
Media Player Classic - Home Cinema v1.5.0.2827
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Automated Troubleshooting Services Shim
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer 2003
Microsoft Office Live Add-in 1.3
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Picture It! Premium 10
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Streets and Trips 2005
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Mozilla Firefox 6.0.2 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB925673)
neroxml
OneStopSoft Youtube Video File Downloader 1.1.0.0
Orbit Downloader
OVT Scanner X86
PCLink
PerfectDisk 10 Professional
PF1250-1650 Guide
Realtek High Definition Audio Driver
Revo Uninstaller 1.91
RPS CRT
RPS PerfectDiskStub
RPS RpsCore
ScanToWeb
SearchCore for Browsers
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB923789)
Segoe UI
Shockwave
Spelling Dictionaries Support For Adobe Reader 9
Switch Sound File Converter
Uninstall OVT Scanner
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB2641690)
Update for Windows XP (KB961503)
Update for Windows XP (KB971029)
Windows Defender
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows Searchqu Toolbar
Windows XP Service Pack 3
WinRAR archiver
Xilisoft Download Youtube Toolbar
Xilisoft Download YouTube Video
Xilisoft PowerPoint to Video Converter Free
Xilisoft YouTube Video Converter
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,286
It's possible that you've damaged the Windows operating system and broken some of your programs by using all those registry cleaner/booster/optimizer/tuneup programs.

Do the following in the order listed.

--------------------------------------------------------

Go to Control Panel - Add Or Remove Programs, then uninstall:

Advanced SystemCare 3(IObit)

Auslogics BoostSpeed

Bing Bar

CCleaner

Eusing Free Registry Cleaner

Windows Defender

Windows Searchqu Toolbar


After they've all been uninstalled, restart the computer.

--------------------------------------------------------

Click Start - Run, then type in

%temp%

and then click OK.

Click Start - Run, then type in

c:\windows\temp

and then click OK.

Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

After you're done, restart the computer.

--------------------------------------------------------

Download and SAVE the free version of:

Malwarebytes Anti-Malware 1.51.2.1300

SUPERAntiSpyware 5.0.0.1136

then close all open windows first, then install them.

Make sure to update their definition files during the install process.

DON'T do anything with them yet.

--------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,286
Advise when you've gotten MBAM and SAS installed and updated so I can give you instructions for using them and submitting their logs.

I don't want to get too far ahead of you.

------------------------------------------------------
 
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