1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

WindowsXP not shutting down

Discussion in 'Windows XP' started by Ziggenpuss, Jul 16, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. Ziggenpuss

    Ziggenpuss Thread Starter

    Joined:
    Apr 15, 2006
    Messages:
    7
    Hi!

    My friend is having a problem where her Windows XP Home edition neither shuts down on it's own or restarts on it's own.:(

    When you shut down it goes through all the motions of shutting down but locks up and hangs on the shutting down screen, and does not proceed to turn off. It does the exact same thing on any form of restart. It is seeming as if Windows is unable to complete the shut down process.:eek: She has uninstalled all programs except Windows & security Anti-virus programs ( McAfee) , scanned defragged, ran a registry utility and still the same problem exists.:confused: Any advice and help in the right direction would be invaluable THANKS!:eek:

    she is running
    Windows XP Home edition SP2
    HP Pavillion
    Celeron 1.8 GHz
    256 DDR Ram
     
  2. Ziggenpuss

    Ziggenpuss Thread Starter

    Joined:
    Apr 15, 2006
    Messages:
    7
    sorry should have put this in Operating Systems XP forum.. apologies :(
     
  3. lotuseclat79

    lotuseclat79

    Joined:
    Sep 12, 2003
    Messages:
    20,583
    Click on the red-outlined triangle at the upper right-hand corner of your post to contact the Moderator(s) to move it to the WinXP forum.

    -- Tom
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Has it ever worked properly?

    Has she changed anything in the bios?

    Checked for malware?

    Checked video drivers?
     
  5. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Even safe mode won't shut down properly?
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/483751

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice