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Windstream connected but no internet access

Discussion in 'Networking' started by Theresasudd, Sep 17, 2015.

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  1. Theresasudd

    Theresasudd Thread Starter

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    Wind stream is of no assistance, checked phone line, no dial tone(DSL purposes only), power cycled net gear modem & router a dozen times. Restore computer just in case something was changed inadvertently. Was on Internet one minute & nothing the next.

    I don't know what else to check
     
  2. etaf

    etaf Moderator

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    Wayne
    would you explain a little further please
    If you have no dial tone , then the phone line would be down (at least that what i would expect in UK)
     
  3. Theresasudd

    Theresasudd Thread Starter

    Joined:
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    My phone line does not have active phone service, strictly DSL . So I only have the one line coming from outside box. Wind stream had me check for a dial tone & call them back if there wasn't one., which there's not.

    Wifi & Ethernet adapters both show connected but limited, no internet access. Windows troubleshooting does not detect problem but my netgear modem & router say broken or disconnected adapter.

    I have ran new line inside, changed test plug outside, I am attaching results from ipconfig tests I saw in forums.
     

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  4. jhayz

    jhayz

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    Do you mean of having a separate modem and a router? Have you tried wired connection on router then modem directly?
     
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