WinExpl not reading folder

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Bob Parks

Thread Starter
Joined
Jan 10, 2004
Messages
268
Windows Explorer either does not read at all or takes forever to read the contents of a folder.
Other programs, Word Perfect, instantly reads the folder so I can attach a file from within.

Any ideas as what is wrong?
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,263
Hiya

When you say attaching files, is this a problem with email, eg Outlook Express? Or is it the viewing of folders in general?

Either way, lets have a look at your HT log:

go to www.spychecker.com/program/hijackthis.html , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

Regards

eddie
 

Bob Parks

Thread Starter
Joined
Jan 10, 2004
Messages
268
Thank you for the direction.
Looking at this I see the remains of McAfee and maybe Norton FW & AV. I do still have WinFax which is Symantec.
Just this morning I used WE to go to my E drive and looked into a folder. Nothing appeared and when after several minutes I red Xed, I was told "not responding". When I Ended my system went dark for a few seconds and my tool bar was missing the Quick Launch group.
Any thoughts will be appreciated.
 

Attachments

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,263
Here it is for ease of use :)

Logfile of HijackThis v1.97.7
Scan saved at 3:23:48 PM, on 4/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\WINDOWS\System32\desk98.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\WinFax\WFXMOD32.EXE
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\ATI Multimedia\main\ATISched.EXE
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HighPoint Technologies, Inc\HighPoint ATA RAID Management Software\raidman.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\ACT\SideACT.exe
C:\Program Files\DigiPortal Software\ChoiceMail\IzyMail.exe
C:\Program Files\X1\X1.exe
C:\Program Files\NetCaptor\netcaptor.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\cidaemon.exe
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\WinMX\WinMX.exe
C:\Program Files\BearShare\BearShare.exe
C:\Program Files\BearShare\BearShare.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\Robert\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = I'll handle it!
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Robert\Application Data\Mozilla\Profiles\default\j7si3jd9.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5ADA9CAC-04F9-4DD2-ABFD-74D673BE8624} - C:\WINDOWS\_MWOLTB.DLL
O2 - BHO: Webster Toolbar - {9E1128F1-53FA-11d5-8490-0048548030CA} - C:\WINDOWS\Downloaded Program Files\m-wtoolbar.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {BF55256A-3B3B-11D2-B05B-000001145917} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Merriam-Webster - {9E1128F1-53FA-11D5-8490-0048548030CA} - C:\WINDOWS\Downloaded Program Files\m-wtoolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: Merriam-Webster Online - {B7B76DD6-B6F0-4443-AF81-6A3ECF12A57D} - C:\WINDOWS\_MWOLTB.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
O4 - HKLM\..\Run: [Acronis*True*Image Monitor] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HydraVisionDesktopManager] desk98.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ChoiceMail] "C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe"
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATIRmtWndr] C:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [ATI Scheduler] C:\Program Files\ATI Multimedia\main\ATISched.EXE
O4 - Startup: X1.lnk = C:\Program Files\X1\X1.exe
O4 - User Startup: X1.lnk = C:\Program Files\X1\X1.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: HighPoint ATA RAID Management Software.lnk = C:\Program Files\HighPoint Technologies, Inc\HighPoint ATA RAID Management Software\raidman.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: SideACT!.lnk = C:\Program Files\ACT\SideACT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: MWOL &Dictionary - res://C:\WINDOWS\_MWOLTB.DLL/23/219
O8 - Extra context menu item: MWOL &Thesaurus - res://C:\WINDOWS\_MWOLTB.DLL/23/220
O8 - Extra context menu item: Open PDF in Word - res://C:\Program Files\ScanSoft\PDF Converter\IEShellExt.dll /100
O8 - Extra context menu item: Save with Download Manager... - C:\Program Files\J River\Media Jukebox\DMDownload.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GoogleToolbar.dll/cmtrans.html
O9 - Extra button: ATI TV (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Merriam-Webster (HKLM)
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1067080466296
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {2EC77245-C97C-4F5E-80D1-9B280C4CD820} - http://www.mailfrontier.com/download/bin/instmtdr.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {3CF32649-D1C0-4F42-AB44-ED284748920B} (Merriam-Webster Online Toolbar) - http://www.merriam-webster.com/toolbar/webinstall.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {4BEE3896-4820-48D1-85EA-5A9A9ECD3D95} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003080601/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {763C10EE-E4C6-49AA-9325-F15ABF1C52B0} (X1 DownloadControl Class) - http://www.x1.com/download/X1WebInstall.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://zinio.earthc.net/images.zinio.com/reader/isetup.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37868.2090162037
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {BF116476-3238-4EDA-A2D7-6D6814EF0DEC} (Quicksilver Class) - http://scpwbf.ops.placeware.com/etc/place/RCC-BETA/pws-ms-04/5.1.0.104/lib/quicksilver.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://download.microsoft.com/download/Typography/Utility/1/WXP/EN-US/clearadj.CAB
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://us.creative.com/support/register/OCXs/CtORWebClientNoMFC.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup141.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4322/mcfscan.cab
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} - http://www.m-w.com/tools/toolbar/cabs/m-w.cab



I see you have the Winkiller virus, so moving you to Security, where they should be able to help you more. Still getting to grips with these logs myself :)

eddie
 

Bob Parks

Thread Starter
Joined
Jan 10, 2004
Messages
268
Hi Eddie, I don't know that I have the WinKiller virus. A quick search of Google for WinKiller is flush with references to X1. However, I have a valid program "X1". Also my slowdown/complete failure to read certain folders goes back before I added X1.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,263
Re-run HT, and tick the following:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - (no file)

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O2 - BHO: (no name) - {BF55256A-3B3B-11D2-B05B-000001145917} - (no file)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

O13 - DefaultPrefix:
O13 - WWW Prefix:

Close all Internet Windows, and fix them.

Reboot and delete the C:\Program Files\LimeShop folder

I see what you mean about X1 as well:

http://www.x1.com/

eddie
 

Bob Parks

Thread Starter
Joined
Jan 10, 2004
Messages
268
Hello and thank you. I followed your instructions but still have problems. First, the LimeShop folder doesn't seem to exist. Nothing in C:\program files by that name. Can folders be hidden? The first time I used WinExplorer to look at one of the folders that had been slow, it was PERFECT. Instant display. I closed WE and tried again and it hung up. After a bit it said "not responding". When I closed the folder, the screen flashed, went black and when it repainted, the display in the Taskbar, lower right, was smaller by half. Now I DL Total Commander and tried it. TC on the same folder is an instant display of the contents.
Thoughts?
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,263
The folder may be hidden. Go to Windows Explorer | Tools. Options. View tab. Tick Show Hidden Files and Folders, apply and OK.

What happens if you go via My Computer? Does that freeze?

eddie
 

Bob Parks

Thread Starter
Joined
Jan 10, 2004
Messages
268
Hi Eddie, the Show Hidden files was already checked. Using X1 which indexes everything the only place Limeshop appears on my computer is in the Hijack report. I am going to rerun Hijack, but not send to you, just to see if it pops up again. BTW what is the file or source material for the Hijack report?
If I use My Computer as the starting point WE, or whatever is running, works fine.
Aha, I have a MS keyboard with buttons for Word, Excel, WE etc. I just tested WE using the button is a problem. WE started thru My Computer or Start/Programs/Access. works fine. Just when I use the button or so it seems. I'm going to test this. You can take a break. I think we may have solved a mystery. But before I go let me give you another. Start/Search doesn't work. Search from WE works fine, although with X1 I probably won't need it. However, does either of these events fit a pattern or indicate a future problem? Thanks for you help. I'll give you a progress report in a couple of days on both Limeshop and WE keyboard start.
 
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