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Winows XP

Discussion in 'Windows XP' started by sjd1939, Mar 22, 2011.

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  1. sjd1939

    sjd1939 Thread Starter

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    I have a DELL laptop running Windows XP. I had a serioes of problems solved by this site recently but have just realized I have a subset of those problems. I did not format my old XP before I installed a new one. Now I have two operating systems eating up memory. How do I format to remove the old OS? Can I remove both and start all over?

    How should I do it to avoid making the problem worse?
     
  2. flavallee

    flavallee Trusted Advisor

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    Boot from the XP CD and then press any key when the "Press any key to boot from CD" command appears.

    Delete all current partitions.

    Create a new C partition and allow the entire hard drive space to it.

    Format that new C partition in the NTFS file system (NOT the quick option).

    Install XP in that new C partition and in C:\WINDOWS.

    The entire process will involve 2 restarts.

    (Note: Do NOT press any key when the "Press any key to boot from CD" command appears during each restart).

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    What's the model name and model number of your Dell?

    What's the 7-character service tag number on the sticker?

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  3. sjd1939

    sjd1939 Thread Starter

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    service tag 827M6D1
    Latitude D520

    I have two operating systems installed. I want to completely remove the one that is defective. I still don't understand how to format the drive to remove the 2nd (1st) operating drive.

    I am very green.

    S
     
  4. flavallee

    flavallee Trusted Advisor

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    Here is a very good step-by-step pictorial and instructional guide for using an actual XP CD to format the hard drive and do a clean install of XP.

    I'll get back with you shortly with the Dell support and software site for your Dell Latitude D520.

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  5. flavallee

    flavallee Trusted Advisor

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    According to that service tag number, here is the support and software site that's specific ONLY to your Dell Latitude D520 laptop. You should add and save this site to your browser favorites/bookmarks list so you can readily refer to it when needed.

    Here is the downloads section that provides drivers for the devices in that laptop for Windows XP. If the hard drive format and clean install of Windows XP doesn't install the drivers for all of that laptop's devices, you can get the needed drivers here.

    If you're not computer-savvy enough to do this yourself, I strongly suggest that you get a computer-savvy friend or family member to assist you. It's not difficult to do if you have an actual full version Windows XP CD and can boot from it, but you need to know what you're doing.

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  6. sjd1939

    sjd1939 Thread Starter

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    I tried to follow the instructions and booted from the CD. the error message I received is
    A problem has been detected and windows has been shut down to prevent damage to your computer.
    there may not be enough memory.

    again, the two operating systems are eating up a lot of memory.

    S
     
  7. sjd1939

    sjd1939 Thread Starter

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    sorry - I got distracted. I installed the OS a little while back and dowloaded and installed the necessary drivers. That is working fine. My problem now is to get rid of the first OS that is still on the computer. I have two OS- and want to keep the one this site helped me install before. and dump the old one.

    The only XP disk I have is from the purchase of the computer, I'm not sure how complete it is.

    S
     
  8. sjd1939

    sjd1939 Thread Starter

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    thank you for the drivers page.
     
  9. flavallee

    flavallee Trusted Advisor

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    According to its system configuration section, your laptop came with 1024 MB(1 GB) of DDR PC2-5300 SDRAM and has a 80 GB hard drive.

    Right-click MY COMPUTER, then click Properties. How much RAM is listed?

    Double-click MY COMPUTER, then right-click the C hard drive, then click Properties. What's listed for capacity, free space, and used space?

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    If you've done a parallel install of XP and have 2 separate WINDOWS folders, you can't erase one from the hard drive and keep the other one.

    It's my guess your laptop has a C:\WINDOWS and a C:\WINDOWS.000 folders.

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  10. sjd1939

    sjd1939 Thread Starter

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    1.99 GB of RAM
     
  11. sjd1939

    sjd1939 Thread Starter

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    Intel Core (TM) 2 CPU

    2.00 GHz
     
  12. flavallee

    flavallee Trusted Advisor

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    You haven't answered the above question.

    Your computer has 2.00 GB of RAM. That is what's called "memory".

    Hard drive space is an entirely different thing.

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  13. sjd1939

    sjd1939 Thread Starter

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    C drive

    Capacity 59.5 GB

    Used Space 40.6 GB

    Free Space 18.9GB

    D drive

    Capacity 14.8 GB

    Used 12.9 GB

    Free 1.93
     
  14. sjd1939

    sjd1939 Thread Starter

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    On the unstable OS

    C drive shows
    Total 59.5 GB

    Used 40.6
    Free 18.8

    D Drive

    14.8 GB

    Used 12.8 GB
    Free 2.07 GB
     
  15. flavallee

    flavallee Trusted Advisor

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    You didn't clarify if your computer has 2 physical drives(59.5 GB and 14.8 GB) or if it has 1 physical hard drive(74.3 GB) which is divided into C and D partitions.

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