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In Progress winscomrssv.dll & startupCheckLibrary.dll error at startup

Discussion in 'Virus & Other Malware Removal' started by jainu, Jul 5, 2019.

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  1. jainu

    jainu Thread Starter

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    Hi Sir

    I initially had the winscomrssv.dll error, then tried a fix you suggested in another thread for bigchalupa, and ended up getting 2 errors at startup (as in topic). I tried to do a system restore but it failed, and the previous restore points disappeared.
     
  2. jainu

    jainu Thread Starter

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    Have attached the FRST.txt and Addition.txt here
     

    Attached Files:

  3. valis

    valis Moderator

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    Please provide the link to the thread where you followed advice. If you followed a custom fix intendes for another system you may have done serious damage to your own system.
     
  4. jainu

    jainu Thread Starter

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  5. valis

    valis Moderator

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    I'll wait for a malware expert here but it specifically states 'NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system'
     
  6. jainu

    jainu Thread Starter

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    Thanks for your help.. It was a misjudgement on my part. I saw almost perfect similarities to his text file.
     
  7. iMacg3

    iMacg3 Malware Specialist

    Joined:
    Nov 3, 2018
    Messages:
    551
    Hi jainu, Welcome to the Tech Support Guy malware removal forum.

    I am iMacg3 and will be helping you with your computer problems.

    Please keep the following information in mind before we begin:
    • Back up any important data before we continue.
      • Back up any important data on your computer to external media. I will not knowingly suggest any steps that will damage your computer; however, malware infections are often unpredictable and it may be necessary to reformat and reinstall your operating system depending on the infection.
    • Do not run any fixes or tools on your system unless I request that you do so.
      • Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives.
    • Please read all instructions carefully, and complete them in the order listed.
      • Items that are especially important will be highlighted in bold or red.
    • If your computer seems to start working normally, please don't abandon the topic.
      • Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
    • If you have pirated or illegal software on your computer, uninstall it now before proceeding.
      • Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. Therefore, please remove any, if present, before we begin the clean-up.
    • If you have questions at any time during the cleanup, feel free to ask.
    ---------------------------------------------------

    Fixes in each topic are customized specifically for use on that particular computer. Running a fix from another topic on your computer can cause damage to your operating system.

    ---------------------------------------------------
    CKScanner

    Download CKScanner by askey127 from here

    Important : Save it to your desktop.
    • Doubleclick CKScanner.exe and click Search For Files.
    • After a very short time, when the cursor hourglass disappears, click Save List To File.
    • A message box will verify that the file is saved.
    • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

    ---------------------------------------------------
    LicensingDiag

    • Press the Windows key + R. This will open the Run box.
    • Type cmd and press Ctrl + Shift + Enter.
    • At the command prompt, copy and paste the following and press Enter
      Code:
      Licensingdiag.exe -report "%userprofile%\desktop\Report.txt" -log NUL
    • Once the command is complete, a file called report.txt will be saved to your desktop. Upload it here.

    ---------------------------------------------------

    In your next reply, please include:
    • CKFiles.txt
    • Report.txt
     
  8. valis

    valis Moderator

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    Thanks iMacg3. :)
     
  9. jainu

    jainu Thread Starter

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    Thanks iMacg3! Really appreciate it.

    CKScanner 2.5 - Additional Security Risks - These are not necessarily bad
    c:\users\tony\anaconda3\lib\site-packages\numpy\f2py\crackfortran.py
    c:\users\tony\anaconda3\lib\site-packages\numpy\f2py\__pycache__\crackfortran.cpython-37.pyc
    c:\users\tony\anaconda3\pkgs\liblief-0.9.0-ha925a31_2\share\lief\examples\python\keygen\keygenme
    c:\users\tony\anaconda3\pkgs\liblief-0.9.0-ha925a31_2\share\lief\examples\python\keygen\lief_patch.py
    c:\users\tony\anaconda3\pkgs\numpy-base-1.16.2-py37hc3f5095_0\lib\site-packages\numpy\f2py\crackfortran.py
    c:\users\tony\anaconda3\pkgs\numpy-base-1.16.2-py37hc3f5095_0\lib\site-packages\numpy\f2py\__pycache__\crackfortran.cpython-37.pyc
    c:\users\tony\anaconda3\share\lief\examples\python\keygen\keygenme
    c:\users\tony\anaconda3\share\lief\examples\python\keygen\lief_patch.py
    c:\windows\winsxs\amd64_openssh-common-components-onecore_31bf3856ad364e35_10.0.17134.1_none_a227092418e9be66\ssh-keygen.exe
    c:\windows\winsxs\amd64_openssh-common-components-onecore_31bf3856ad364e35_10.0.17134.81_none_b683e3bc89a9896c\ssh-keygen.exe
    scanner sequence 3.DF.11.NPABA0
    ----- EOF -----
     
  10. iMacg3

    iMacg3 Malware Specialist

    Joined:
    Nov 3, 2018
    Messages:
    551
    Hi jainu,

    My apologies, there was an error in my earlier post. Please post the content of Report.txt in your reply.
     
  11. jainu

    jainu Thread Starter

    Joined:
    Jul 5, 2019
    Messages:
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    <DiagReport>
    <LicensingData>
    <ToolVersion>10.0.17134.1</ToolVersion>
    <LicensingStatus>SL_LICENSING_STATUS_LICENSED</LicensingStatus>
    <LicensingStatusReason>0x4004F401</LicensingStatusReason>
    <LocalGenuineState>SL_GEN_STATE_IS_GENUINE</LocalGenuineState>
    <LocalGenuineResultP>1</LocalGenuineResultP>
    <LastOnlineGenuineResult></LastOnlineGenuineResult>
    <GraceTimeMinutes>0</GraceTimeMinutes>
    <TotalGraceDays>0</TotalGraceDays>
    <ValidityExpiration></ValidityExpiration>
    <ActivePartialProductKey>6MT6Y</ActivePartialProductKey>
    <ActiveProductKeyPid2>00331-20020-00000-AA684</ActiveProductKeyPid2>
    <OSVersion>10.0.17134.2.00010100.0.0.048</OSVersion>
    <ProductName>Windows 10 Pro</ProductName>
    <ProcessorArchitecture>x64</ProcessorArchitecture>
    <EditionId>Professional</EditionId>
    <BuildLab>17134.rs4_release.180410-1804</BuildLab>
    <TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone>
    <ActiveSkuId>49cd895b-53b2-4dc4-a5f7-b18aa019ad37</ActiveSkuId>
    <ActiveSkuDescription>Windows(R) Operating System, VOLUME_MAK channel</ActiveSkuDescription>
    <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
    <ActiveProductKeyPKeyId>97c65bd6-a322-1c19-8dc6-c0f1b8a7bddb</ActiveProductKeyPKeyId>
    <ActiveProductKeyPidEx>03612-03312-002-000000-03-2052-17134.0000-1412018</ActiveProductKeyPidEx>
    <ActiveProductKeyChannel>Volume:MAK</ActiveProductKeyChannel>
    <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
    <OfflineInstallationId>438186563847825392424307588223144539613955025739220158654243526</OfflineInstallationId>
    <DomainJoined>false</DomainJoined>
    <ComputerSid>S-1-5-21-425549412-3185577962-226208222</ComputerSid>
    <ProductLCID>2052</ProductLCID>
    <UserLCID>1033</UserLCID>
    <SystemLCID>2052</SystemLCID>
    <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
    <ServiceAvailable>true</ServiceAvailable>
    <OemMarkerVersion></OemMarkerVersion>
    <OemId></OemId>
    <OemTableId></OemTableId>
    <OA3ProductKey>PVN84-VFYW7-FXWVM-DGBVD-RJRJX</OA3ProductKey>
    <Manufacturer>HP</Manufacturer>
    <Model>HP ENVY Laptop 13-ad1xx</Model>
    <InstallDate>20180521220652.000000+480</InstallDate>
    </LicensingData>
    <HealthCheck>
    <Result>PASS</Result>
    <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
    <ServerProps>&lt;?xml version=&quot;1.0&quot; encoding=&quot;utf-8&quot;?&gt;&lt;genuineAuthorization xmlns=&quot;http://www.microsoft.com/DRM/SL/GenuineAuthorization/1.0&quot;&gt;&lt;version&gt;1.0&lt;/version&gt;&lt;genuineProperties origin=&quot;sppclient&quot;&gt;&lt;properties&gt;OA3xOriginalProductId=00342-34775-16948-AAOEM;OA3xOriginalProductKey=PVN84-VFYW7-FXWVM-DGBVD-RJRJX;SessionId=LicensingDiag;TimeStampClient=2019-07-06T04:12:53Z&lt;/properties&gt;&lt;signatures&gt;&lt;signature name=&quot;clientLockboxKey&quot; method=&quot;rsa-sha256&quot;&gt;UOeBtcjnrHOVkLe5Lj8QtGNxjjrTq+pcm63EQYkC1Nh5uJppzbucPfCcB+6pRSuyHFfGEZdkPK0uhD6Eqef5G2E1wNIyFXnVd5C3WBqAGcr+p/7akW+ElP/sijg/trAE3hYZ1/Zn5uuZG1Ufa0pWh+Wkq/5OP4EhfI3JXYUAwBU=&lt;/signature&gt;&lt;/signatures&gt;&lt;/genuineProperties&gt;&lt;/genuineAuthorization&gt;</ServerProps>
    </GenuineAuthz>
    </DiagReport>
     
  12. jainu

    jainu Thread Starter

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    Here it is, thanks.
     
  13. iMacg3

    iMacg3 Malware Specialist

    Joined:
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    Messages:
    551
    Hi jainu,

    Is your operating system properly activated?
     
  14. jainu

    jainu Thread Starter

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    Jul 5, 2019
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    Hi iMacg3, yes it is.
     
  15. iMacg3

    iMacg3 Malware Specialist

    Joined:
    Nov 3, 2018
    Messages:
    551
    Hi jainu,

    Is this computer used for business purposes or connected to a business/corporate network?
     
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