I have been having problems connecting (Mozilla/Firefox) to the net. Time-Warner is my supplier. They have given me the "Netsh Winsock Reset Catalog" command to run, to reset my connection all the time and it does work but does not stay. If I leave the net and do something on my desktop, then try to get back on the net, I have to use the command again and reboot my machine. Time-Warner says it's not their fault. HP wants to charge me an awfully lot because the laptop is now 2 years old and I really cannot afford their fee and Microsoft says its an HP problem. When I look at my "internet connections" the one that I am suppose to be using, I see it has a little yellow triangle on it that seems to be blocking the connection and Time-Warner keeps saying this is a Winsock problem. I have run all kinds of spyware and malware programs and seem to be clear. Does anyone know how I can fix this without having to reset all the time???? It seems to me that there should be some way to make the command stay after I reset. I've been having this problem for about a month now and, of course, am very frustrated. Any help or any kind or any suggestions would be greatly appreciated.