winword.exe!!!

Help!
I've been getting these annoying messages...

winword generated errors and will be closed by windows. You must need to reinitiate the program
an error log will be generated.

.. and then word just closes itself out of the blue...
I haven't installed anything for quite a while and neither done anything weird w/ my comp...

here goes my log (which also seems to be quite clean)
and I've already run spybot/ad aware.
thanks,
lyta.


Logfile of HijackThis v1.97.7
Scan saved at 00:57:56, on 5/9/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Alias\Maya6.0\docs\Wrapper.exe
C:\ARQUIV~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\ARQUIV~1\Iomega\System32\AppServices.exe
C:\Arquivos de programas\Alias\Maya6.0\docs\jre\bin\java.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\ZipToA.exe
C:\Arquivos de programas\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Fmctrl.EXE
C:\Arquivos de programas\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Arquivos de programas\Iomega\AutoDisk\ADUserMon.exe
C:\Arquivos de programas\Iomega\DriveIcons\ImgIcon.exe
C:\Arquivos de programas\QuickTime\qttask.exe
C:\Arquivos de programas\Discador Telefonica\ddt.exe
C:\WINDOWS\system32\internat.exe
C:\REGINA\WINZIP7.0\WZQKPICK.EXE
C:\Arquivos de programas\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Arquivos de programas\Internet Explorer\iexplore.exe
C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE
C:\ANTIVIRUS\AD AWARE 6\Ad-aware 6\Ad-aware.exe
C:\Arquivos de programas\Windows NT\Acessórios\WORDPAD.EXE
C:\ANTIVIRUS\hijackthis v1.97.7\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ubbi.com.br/busca/ieak/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ANTIVI~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [FmctrlTray] Fmctrl.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Arquivos de programas\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ADUserMon] C:\Arquivos de programas\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Arquivos de programas\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Arquivos de programas\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Arquivos de programas\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ddt] "C:\Arquivos de programas\Discador Telefonica\ddt.exe" -F
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\REGINA\WINZIP7.0\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Arquivos de programas\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global User Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office\OSA9.EXE
O4 - Global User Startup: WinZip Quick Pick.lnk = C:\REGINA\WINZIP7.0\WZQKPICK.EXE
O4 - Global User Startup: Acrobat Assistant.lnk = C:\Arquivos de programas\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global User Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/0fb5e03023def1/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F58D897C-33DB-4DB8-8C20-4079960139A8}: NameServer = 200.204.0.138 200.204.0.10

 

The Normal.dot might be corrupted.

Rename all copies of Normal.dot (to ensure that you get the offending one) and see if the problem goes away


Or read here:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

 

I'll try that and post back soon.
thanks
lyta