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WinXP - Dell Optiplex 700s - Dual Monitor Issues

Discussion in 'Windows XP' started by Addiead0725, Feb 26, 2013.

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  1. Addiead0725

    Addiead0725 Thread Starter

    Joined:
    Jun 14, 2004
    Messages:
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    Good evening,

    I work for a law firm that uses Dell Optiplex's ranging from 745's to 790's with all inbetween [745, 755, 760, 780, 790]. Our NJ satellite office also has these Dell model ranges, but all of them have Windows XP SP3 installations. These machines generally either have the Intel Graphics Media Accelerator Drivers or the ATI Radeon HD 3400 series card/drivers for those models that do not have an available display port. With that said, all machines have dual monitor setups as well.

    The issue, put simply: almost a 1/4 of the PC's in our NJ office lose their second monitor on almost a daily basis, where we either have to re-extend the desktop to the other monitor or we have to play the unplug/shutdown/re-plugin game with the display port adaptors.

    We're about to run a report containing the following information for the affected machines: OS, BIOS, Video Chipset, Connector Type [VGA2DP, DVI2DP, DP2DP], Power Save Settings. However, I'd like to throw this forum post out there to see if anyone knows any specific Windows XP Pro SP3 issues that exist with utilizing dual monitors on these machine types and/or how to resolve them. Thanks in advance for those who can assist me with any information.
     
  2. Addiead0725

    Addiead0725 Thread Starter

    Joined:
    Jun 14, 2004
    Messages:
    268
    bump - if this is more of a hardware-related issue, I can move this thread as needed but I'm not sure how to
     
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