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winxp keeps shutting down

Discussion in 'Windows XP' started by pcornall, Oct 14, 2003.

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  1. pcornall

    pcornall Thread Starter

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    I have a Packard Bell laptop and decided to reinstall Windows XP and format the harddrive in order to start afresh. Everything seems fine except that after about 10 minutes I keep getting an error message telling me that Windows will shut down in 1 minute because the "remote procedure call (rpc) service terminated unexpectedly". It also says the shut down was "initiated by NT Authority/system". The only thing I've installed since reinstalling WinXP is Norton and my modem. Any help on this would be very gratefully received.
     
  2. DrKupo

    DrKupo

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  3. pcornall

    pcornall Thread Starter

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    Thanks a lot - that's sorted it. Thanks!
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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    then go to windows update & download the latest security patches that prevent it happening again & again & again & again
     
  5. graham1964

    graham1964

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    i had the same problem ..and i reset my ..remote acess or something now my pc wont restart i have to power off manualy." as in press the button" ..where can i find the xP default settings or how do i go about fixing this please help
     
  6. graham1964

    graham1964

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    can anyone help me on this please
     
  7. dai

    dai

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    enable apm in the bios
     
  8. graham1964

    graham1964

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    the APM is enabled mate im lost with this one any suggestions ???
     
  9. dai

    dai

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    run adaware and spybot and your virus checker to see if you have some unwanted guests
     
  10. kathyn

    kathyn

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    as soon as my desktop appears, so does the count down to shut off. I don't have time to connect to the internet. What can I do??:(
     
  11. dai

    dai

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    try a system restore at a date before the problem started by going in pressing f8 as you boot to bring up the boot options and choose the restore option.
    if this gets you in,then shut down system restore to clear it out of there,then enable restore again and create a restore point and d/load the fix and run it.
    if this does not work try a repair
    boot from the xp cd and choose install
    when the first repair option comes up ignore continue with install,
    when windows finds the previous installation then accept this repair option.
    this will leave all of your files intact but you will have to reload your video drivers and any ms updates i.e. spi
    the same again d/l the fix and run it
     
  12. kathyn

    kathyn

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    I did a similar procedure to the one you explained Dai (or anyone out there who can help) and it stopped the shutdown process (thanx!!). I updated McAfee and scanned for the virus'. It detected the virus but I can't quaratine or delete it? Any suggestions on how to completly oust this thing from my system?? The virus name is W32/Gaobot.worm.gen.b By the way there is a site called "Fix it" and it didn't detect the worm, (not sure if they're aware of it or not??) :confused:
     
  13. myvicisslow

    myvicisslow

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    Hi Kathyn. Please go to mcafee for more information about the virus and removal instructions. The removal instructions are at the bottom of the page.
     
  14. myvicisslow

    myvicisslow

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    Okay. I read through the instructions on the page and realized it doesn't provide much help. The symantec site provides more in depth instructions. Hope that's more helpful.
     
  15. dai

    dai

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