I have a Packard Bell laptop and decided to reinstall Windows XP and format the harddrive in order to start afresh. Everything seems fine except that after about 10 minutes I keep getting an error message telling me that Windows will shut down in 1 minute because the "remote procedure call (rpc) service terminated unexpectedly". It also says the shut down was "initiated by NT Authority/system". The only thing I've installed since reinstalling WinXP is Norton and my modem. Any help on this would be very gratefully received.