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WinXP Pro SP3 64-bit hangs on Desktop

Discussion in 'Windows XP' started by NullNewbie, Feb 21, 2013.

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  1. NullNewbie

    NullNewbie Thread Starter

    Joined:
    Feb 21, 2013
    Messages:
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    My Laptop boots into Windows and gets to the desktop and most the desktop icons show and the HDD light shows it's cycling but it hangs and when I click on Start it brings list up but just hangs. Soft boot, CTRL+ALT+DEL does not come up nor will it reboot. Must use power button to turn it off. When turned on again, goes through the start up and same thing happens, hanging on desktop. Tried to run in Safe Mode and everything came up for it but didn't know what next to try. Have both Trinity Rescue Kit and Hiren's BootCD but not sure what to do next other than run AV stuff - no virus/malware shown. Is there another way to get past startup directory?

    Running WinXP Pro 32-bit SP3 on an Acer Laptop TravelMate 7720-6130

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz, x86 Family 6 Model 15 Stepping 11
    Processor Count: 2
    RAM: 3070 Mb
    Graphics Card: ATI Mobility Radeon HD 2400 XT, 1 Mb
    Hard Drives: C: Total - 73045 MB, Free - 26986 MB; D: Total - 73560 MB, Free - 30071 MB;
    Motherboard: Acer, Tangiz
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
     
  2. drmacpccom

    drmacpccom

    Joined:
    Feb 22, 2013
    Messages:
    59
    Seems like if your system runs in safemode, you will need to scan with a program like spybot or AVG. Try rebooting into safe mode and using one of those programs to find issues. Once they find issues, if they do, reboot it should be fine.
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You might want to try a Clean Boot troubleshooting procedure in order to isolate a possible offending application preventing your computer from running in Normal Mode. Run it for both Services and Startup items.
     
  4. NullNewbie

    NullNewbie Thread Starter

    Joined:
    Feb 21, 2013
    Messages:
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    Thanks but already have run several AVs just in case - ClamW, Spybot, Avast, etc. do "stuff" found.
     
  5. NullNewbie

    NullNewbie Thread Starter

    Joined:
    Feb 21, 2013
    Messages:
    3
    This sounds interesting; will give it a try and report back.
     
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