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WinXP starts, says Choose User, and then shuts down!

Discussion in 'Virus & Other Malware Removal' started by syc0path, Oct 3, 2008.

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  1. syc0path

    syc0path Thread Starter

    Nov 19, 2004
    My brother has a Toshiba laptop w/ a 2.8GHz P4 and 1GB RAM running WinXP. His is the only user account on the computer, so usually Windows boots all the way thru at startup w/o having to select a user account.

    But he called me last night and said that now it asks him to select a user account, even his is the only 1 listed. When he selects it, it says something like "saving changes to your personal settings" and shuts down the computer.

    I had him try logging into Safe Mode, and the account screen came up w/ his account and an admin account. I told him to try the admin account, but the same thing happened. So I don't know what else to do considering I can't even get the comp started to begin the normal virus-killing procedure. Is there a way to boot into DOS mode, and if so, is there a virus scanner that works in DOS?
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