I recently tried to wipe my hard drive and reinstall windows, I have since had about a thousand problems. First I couldn't find my serial number (I found it after getting help on this forum, THANKS GUYS) so then I reinstalled windows, and when I was finished, I came to a desktop with only the recycling bin icon. So I went to my hard drive throught he run option in the windows start menu, and all my info from before is still on there! So now I have no idea what to do. The owners manual says to shut down the computer, wait until the blue DELL logo appears and hit F12, but the Dell logo never comes up, it goes directly to the windows screen, then to the desktop, so now I have no idea what to do, I have no icons on the desktop and I don't know what to do to wipe the hard drive thus erasing all the garbage and starting from scratch, if anyone knows what to do please let me know, Thanks.