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Wired LAN Internet connection issue Windows 7

Discussion in 'Networking' started by vbaccess1, Dec 21, 2010.

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  1. vbaccess1

    vbaccess1 Thread Starter

    Dec 21, 2010
    I have a hp IQ518a Touchsmart pc with pre installed Vista 64 operating system. After upgarding to Windows 7 ultimate, my Ethernet LAN (Ethernet LAN -10/100/1G) went missing (yes, I have checked the Device Manager and nothing is there) and could not connect to the internet with wired ethernet LAN, however I have access to the internet via Wireless router but it is not very fast.
    troubleshooting : I went to hp web site and tried to download the drivers for my pc but got an error message. I Contacted the hp and this is their answer:
    I understand that, you are unable to connect to internet after upgrading to windows 7 and when you try to install the network driver it gives an error message saying “System does not meet minimum requirements for this update.”
    Thank you for trying the solution mentioned in the previous Email and I am sorry that solution did not resolve the issue.
    However, this error message indicates that the driver is not compatible with the PC. I have also searched for chipset driver as the Ethernet card is integrated to it. Unfortunately Intel has not released the chipset driver for Windows 7 Operating System of the HP TouchSmart IQ518a Desktop PC.
    At this moment there is no option to use the wired network connection without installing the network driver.
    I wanted to purchase a USB ethernet LAN Adaptor but there was none for windows 7 (one or two in the market but only for XP and Vista). Any suggestions???
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