Hi,
Only last couple of days, my laptop generated a weird problem. My wired USB mouse was working normally without any problem. But, for 2 days now, when I connect the mouse, it does show red laser/light in the mouse but it does not connect at all to the computer. No device is detected by the system at all. I have 2 mouses, and the problem is happening to both of them.
And, the mouse does connect normally on other laptop. Also, the used USB ports, do work with other devices such as USB flash drives.
I don't know what is the cause of such weird problem.
Can you help me?
Edit: The touch-pad works fine.
Thanks.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 4500 Series, 512 Mb
Hard Drives: A: 124 GB (23 GB Free); C: 172 GB (5 GB Free);
Motherboard: Quanta, 3628
Antivirus: Windows Defender, Disabled
Only last couple of days, my laptop generated a weird problem. My wired USB mouse was working normally without any problem. But, for 2 days now, when I connect the mouse, it does show red laser/light in the mouse but it does not connect at all to the computer. No device is detected by the system at all. I have 2 mouses, and the problem is happening to both of them.
And, the mouse does connect normally on other laptop. Also, the used USB ports, do work with other devices such as USB flash drives.
I don't know what is the cause of such weird problem.
Can you help me?
Edit: The touch-pad works fine.
Thanks.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 4500 Series, 512 Mb
Hard Drives: A: 124 GB (23 GB Free); C: 172 GB (5 GB Free);
Motherboard: Quanta, 3628
Antivirus: Windows Defender, Disabled