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Wired Vista 64-bit computer's internet randomly crashing

Discussion in 'Networking' started by xero1000, Feb 8, 2009.

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  1. xero1000

    xero1000 Thread Starter

    Joined:
    Apr 5, 2006
    Messages:
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    Alright, here's the deal. My house has a network of 3 computers: my mom's XP wireless laptop, my dad's XP wireless desktop, and my Vista wired desktop. Now, the problem is that from time to time, my internet will just go out. I still have the network, but no internet. (the little icon just shows the computer icon, it'd have a blue globe if it had internet and a red X over it if it was disconnected) It does this for hours at a time, randomly, maybe a once or twice every 2 weeks. Restarting, unplugging and replugging the ethernet cord doesn't fix it. Meanwhile, my parent's XP's are working just fine. Any ideas what might be causing this? Our router is a WRT54G Wireless-G by Linksys.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Well, since the other computers still have Internet connectivity, you're probably looking at something running on your computer.

    When this happens the next time, please do this.

    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 206.190.60.37

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. xero1000

    xero1000 Thread Starter

    Joined:
    Apr 5, 2006
    Messages:
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    C:\Users\Admin>ping 192.168.1.103

    Pinging 192.168.1.103 with 32 bytes of data:
    Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.103:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\Admin>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=255
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=255
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=255
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=255

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

    C:\Users\Admin>ping 68.87.72.130

    Pinging 68.87.72.130 with 32 bytes of data:
    Reply from 68.87.72.130: bytes=32 time=23ms TTL=57
    Reply from 68.87.72.130: bytes=32 time=22ms TTL=57
    Reply from 68.87.72.130: bytes=32 time=23ms TTL=57
    Reply from 68.87.72.130: bytes=32 time=23ms TTL=57

    Ping statistics for 68.87.72.130:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 23ms, Average = 22ms

    C:\Users\Admin>ping 206.190.60.37

    Pinging 206.190.60.37 with 32 bytes of data:
    Reply from 206.190.60.37: bytes=32 time=52ms TTL=50
    Reply from 206.190.60.37: bytes=32 time=50ms TTL=50
    Reply from 206.190.60.37: bytes=32 time=49ms TTL=50
    Reply from 206.190.60.37: bytes=32 time=52ms TTL=50

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 52ms, Average = 50ms

    C:\Users\Admin>ping yahoo.com

    Pinging yahoo.com [206.190.60.37] with 32 bytes of data:
    Reply from 206.190.60.37: bytes=32 time=51ms TTL=50
    Reply from 206.190.60.37: bytes=32 time=52ms TTL=50
    Reply from 206.190.60.37: bytes=32 time=50ms TTL=50
    Reply from 206.190.60.37: bytes=32 time=50ms TTL=50

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 50ms, Maximum = 52ms, Average = 50ms


    although, at the time i did those tests, the internet WAS working. Do you need me to do it when it's unactive?
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Yes, I need to see the failing condition. :)
     
  5. xero1000

    xero1000 Thread Starter

    Joined:
    Apr 5, 2006
    Messages:
    29
    alright, as soon as it decides to die on me, i'll tell you. It may be a while though
     
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