Wireless Blu Ray DVD/Laptop Router Problem

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

wrinklem

Thread Starter
Joined
Jan 5, 2011
Messages
2
I have a Dell Dimension 4400 pc (XP SP3) connected to Linksys WRT54G2 v1.5 router with no issues. Dell Inspirion (XP) connected to router with Linksys WPC54G Wireless notebook adapter with no issues for months. A couple of days ago, purchased a Vizio Blu Ray DVD Player (VBR220) with WiFi. I connected the Vizio to the network by entering the router pin into the Vizio network set up. It worked perfectly. However at the same time, the laptop network connection dropped, and I had not been able to reconnect, although it does recognize the network signal. I click connect to the network, enter the pass phrase (using WEP 26), but it does not connect to the access point. I disabled both firewalls, but still got the same result. I attempted using the WiFi Protected Setup, and the router advised me connection failed, while the laptop advised me the same thing. When I disabled security on the router, I was able to connect to the network via laptop, however, when I restored the security on the router, the laptop could no longer connect.


Today, I reset the router, restored factory default settings and reinstalled everything. The laptop was able to connect with no problem. I again connected the Vizio by inputing the router pin into the Blu Ray network settings. Again it connected with no problem, but again the laptop connection was lost immediately, and I'm again unable to restore network connection on the laptop. I've searched Vizio support but haven't seen anything addressing this specific issue. Appreciate any info.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,456
can we see an ipconfig /all and xirrus from the laptop


------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------

------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top