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Wireless capability is turned off on a Toshiba L40-10U with an ATheros AR5007EG

Discussion in 'Networking' started by andrewcezar, Jan 25, 2013.

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  1. andrewcezar

    andrewcezar Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    3
    Hello all. I don't even know from where to start. If someone's able to help me, I'll be grateful.

    The problem is like this: I own a Toshiba Equium L40-10U :

    -Processor : Intel(r) Celeron(r) M CPU 520 @1.6 GHZ
    -Memory : 1GB of RAM
    -Qualcomm Atheros AR5007EG Wireless.


    It came with a 32 bit Windows Vista Home Premium, and I recently updated it to a 32 bit Windows 7 Ultimate.

    When I was running on Vista, the wireless kept turning on and off, without me disabling it. I thought it was a driver issue, so I updated the drivers, again, it was working fine, but the problem appeared again.
    I then upgraded my operating system to 7 Ultimate, Windows Update updated my wireless driver, and it worked for a couple of hours, and while I was on the internet reading something, I saw this pop-up on my screen: "Wireless Lan OFF". Since then I cannot seem to "activate " my wireless.

    Should I mention that there is no actual switch to turn the wireless on or off, is just a hotkey combination: Fn and number 8.
    And now when I press that, it just gives me a popup: "Wireless Lan OFF". It doesn't matter how many times I press it , it still says that is off.

    I'll attach a print screen to see exactly the pop-up message(see first attachment)

    In the device manager, the wireless adapter is there and functioning properly (see second attachment)

    Things that I already tried:

    -Uninstall wireless adapter, download & install latest wireless driver
    -uninstall wireless adapter, manually install the driver
    -disable "Allow the computer to turn off this device to save power"
    -Verify that all your Network Services are Started from Control Panel
    -Disable IPV6
    -I also tried this thing that I saw on another forum :

    "
    Unfortunately that didn't work.

    I ran out of ideas. Please help.
     

    Attached Files:

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      w1.jpg
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    • w2.jpg
      w2.jpg
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  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,941
    First Name:
    Terry
    And you cannot detect any wireless networks, right?

    If you can access the wireless card easily through a cover on the laptop's bottom remove and carefully and firmly replace the card several times to fix any potential looseness or corrosion. If you still cannot turn it on I assume that the card has died.
     
  3. andrewcezar

    andrewcezar Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    3
    It cannot detect any wireless connections because the wireless capability is turned off.

    I don't think that the card is dead, because it's showing as working properly in the device manager.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    may we see the following

    ------------------------------------------------------------------------

    Windows Validation

    Please download and run MGADiag Diagnostic Tool and post back the report it creates:
    • Double-click on MGADiag.exe to launch the program
    • Click "Continue"
    • Ensure that the "Windows" tab is selected (it should be by default)
    • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard
    • Paste the MGA Diagnostic Report back here in your next reply

    Please download and run WVCheck and post back the report it creates:
    • Double-click WVCheck.exe.
    • As indicated by the prompt, this program can take a while depending on your hard drive space.
    • Once the program is done, copy the contents of the Notepad file as a reply.

    ------------------------------------------------------------------------
     
  5. andrewcezar

    andrewcezar Thread Starter

    Joined:
    Jan 25, 2013
    Messages:
    3
    I don't know how is this related to my problem, but anyway, here it is :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C4753A73-4C70-48DF-B395-0F4421340769}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C4753A73-4C70-48DF-B395-0F4421340769}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-792737929-1262901383-3697716136</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070623000000.000000+000</Date></BIOS><HWID>71BA3607018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-2057-7600.0000-0242013
    Installation ID: 011580587525426493729572987785571433439465485303462464
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 25/01/2013 17:56:19

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAnJ+mwVCRRCDqTpwRpD1uOuj7EKOC8LIN

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSASU TOSASU00
    FACP TOSASU TOSASU00
    HPET TOSASU TOSASU00
    BOOT TOSASU TOSASU00
    MCFG TOSASU TOSASU00
    SLIC DELL QA09
    OEMB TOSASU TOSASU00
    TCPA TOSASU TOSASU00
    SSDT AMI CPU_CST


    Windows Validation Check
    Version: 1.9.12.5
    Log Created On: 1758_25-01-2013
    -----------------------

    Windows Information
    -----------------------
    Windows Version: Windows 7
    Windows Mode: Normal
    Systemroot Path: C:\Windows

    WVCheck's Auto Update Check
    -----------------------
    Auto-Update Option: Download updates and install them automatically.
    -----------------------
    Last Success Time for Update Detection: 2013-01-25 15:49:30
    Last Success Time for Update Download: 2013-01-25 15:49:51
    Last Success Time for Update Installation: 2013-01-25 15:50:18


    WVCheck's Registry Check Check
    -----------------------
    Antiwpa: Not Found
    -----------------------
    Chew7Hale: Not Found
    -----------------------


    WVCheck's File Dump
    -----------------------
    C:\Windows\SoftwareDistribution\Download\a6ebbf26743cd5833e626b122201e3c1\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16723_none_ff66c6b2047a22cd\slwga.dll
    Size: 14336 bytes
    Creation; 25/1/2013 10:30:59
    Modification; 21/12/2010 5:38:16
    MD5; 2008845b41d561fb77b77bbe0045099e
    Matched: slwga.dll
    -----------------------
    C:\Windows\SoftwareDistribution\Download\a6ebbf26743cd5833e626b122201e3c1\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.20862_none_ffc423831db91904\slwga.dll
    Size: 14336 bytes
    Creation; 25/1/2013 10:30:59
    Modification; 21/12/2010 5:29:6
    MD5; 2332de32759ebcc691850e092b2564a6
    Matched: slwga.dll
    -----------------------
    C:\Windows\System32\slwga.dll
    Size: 13824 bytes
    Creation; 14/7/2009 0:36:22
    Modification; 14/7/2009 2:16:15
    MD5; 01fe4bdd0b47a7d8bf34d78d2bc23ddb
    Matched: slwga.dll
    -----------------------
    C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885\slwga.dll
    Size: 13824 bytes
    Creation; 14/7/2009 0:36:22
    Modification; 14/7/2009 2:16:15
    MD5; 01fe4bdd0b47a7d8bf34d78d2bc23ddb
    Matched: slwga.dll
    -----------------------


    WVCheck's Dir Dump
    -----------------------
    WVCheck found no known bad directories.


    WVCheck's Missing File Check
    -----------------------
    WVCheck found no missing Windows files.


    WVCheck's HOSTS File Check
    -----------------------
    WVCheck found no bad lines in the hosts file.


    WVCheck's MD5 Check
    EXPERIMENTAL!!
    -----------------------
    user32.dll - 34b7e222e81fafa885f0c5f2cfa56861


    -------- End of File, program close at 1800_25-01-2013 --------
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,941
    First Name:
    Terry
    Thanks, Wayne. I shoulda asked for that.

    Your problem is that you have a pirated Windows and we do not help with such.
     
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