Wireless Card Cause of Black Screen and BSOD

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CoffeeBeing

Thread Starter
Joined
Oct 31, 2011
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2
Hi there. This Dell Vostro is 2 years old, it has Windows 7 installed.

When the internal wireless card is turned on, it connects alright for about 5 minutes and then the computer will BSOD or Black Screen then restart. Ethernet works fine.

It has a strange behavior history.

Before reformat, I ran Malwarebytes which detected malware in Adobe CS5, after clearing that up it stopped BSODing for a day of constant use.

Then the wireless card stopped working at all. Windows could not even detect it for a few days. After the Windows reformat and reinstall it started working for half a day. Had the latest Dell driver installed for it.

Today it BSOD's and Black screens after a few minutes. We have to turn off the radio toggle to keep it from crashing Windows.

There was liquid spill about a month and a half ago. It was about an 1/4 cup of wine, attended to promptly. Within seconds of the spill it was shut down and put in front of a dehumidifier for a few days and turned upside down. It is possible it corrupted the card or card slot, but we have no other issues with the computer. I don't suspect this but it is worth mentioning.

Our next step is to purchase a new card, examine for corrosion on the slot or card, but.......I have to say I still suspect a software conflict.

What has already been done:

Reformated and reinstalled Win 7
Uninstalled and reinstalled the card drivers
Updated all service packs and win updates.
 

LagunaGTO

Account Closed
Joined
Jan 27, 2011
Messages
139
If you've re-installed Windows and attempted all drivers (including the latest), then I believe you have a hardware problem. Software problems are out the windows once you re-install the OS and re-install correct drivers. That completely eliminates software being a problem UNLESS the software itself is corrupt (bad drivers).

Try a different card.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,401
If you can access the card by removing a cover on the bottom remove and replace the card three or four times. Maybe it's just the contacts, and that procedure should clean them.
 
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