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Wireless Connected - but NO Internet Access

Discussion in 'Networking' started by SingforHim, Oct 13, 2009.

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  1. SingforHim

    SingforHim Thread Starter

    Joined:
    Jun 5, 2001
    Messages:
    44
    We have a wireless connection going on. The signal strength is excellent; however, we are unable to gain access to the Internet on my husband's laptop (even though it says that the "Wireless Network Connection is Now Connected"). My laptop is also connected to the same network, and it works just fine. Can anyone help me on this?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,173
    First Name:
    Terry
    If the problem computer has a Windows OS please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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