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wireless connection problems - help please

Discussion in 'Networking' started by kiwibird, Sep 14, 2004.

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  1. kiwibird

    kiwibird Thread Starter

    Joined:
    Jan 29, 2002
    Messages:
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    I have a US Robotics ADSL Wireless Gateway (model 9106) installed on my host PC. It works fine and I can access the internet with no problems.
    I am trying to connect my laptop (client) to this network. I have installed a wireless network card in my laptop and it picks up the US robotics gateway and says the connection is execllent but I cannot access anything. I cannot access files on the Host or access the internet via the host even though I have set up a network with the same workgroup on both computers. Neither computer can "see" each other. can anyone help please. Am I missing a step?? :confused:
     
  2. 5mi11er

    5mi11er

    Joined:
    Aug 11, 2004
    Messages:
    521
    It could be that the two boxes aren't configured to be on the same network, to find out,
    please post the output from both machines of the following command < ipconfig /all >?

    That should give us enough information to help you along further.

    -Scott
     
  3. kiwibird

    kiwibird Thread Starter

    Joined:
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    Messages:
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    Thankyou for your reply. Here are the details.

    This is from my PC - Host

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Bev
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Network Bridge (Network Bridge) 5:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : MAC Bridge Miniport
    Physical Address. . . . . . . . . : A2-55-1C-83-AE-56
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1


    This is from my laptop - client

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Beverley
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Network Bridge (Network Bridge)

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : MAC Bridge Miniport
    Physical Address. . . . . . . . . : 82-2E-60-9E-E9-06
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 169.254.27.206
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . :
    DNS Servers . . . . . . . . . . . :

    I hope this is of help to you.
    Bev
     
  4. 5mi11er

    5mi11er

    Joined:
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    Messages:
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    Yep. The laptop is not connecting to the wireless network correctly. Or at least it didn't initially connect. Try doing an < ipconfig /renew > from a dos prompt.

    I'm not sure the laptop even completely recognizes the wireless card though, I'd expect the description to read differently than "MAC Bridge Miniport"... But if this doesn't show up when the Wireless card is removed, then it's probably the right interface.

    Hopefully the renew command will get you an address in the 192.168.1.x range. Until we can get it to grab a DHCP address in that range, and you are able to ping both 192.168.1.1 and 192.168.1.4, then no other networking tasks will work.

    -Scott
     
  5. kiwibird

    kiwibird Thread Starter

    Joined:
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    Messages:
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    Hello again.
    I tried renewing but came up with the following error
    "An error occurred while renewing interface Network Bridge (network bridge) 52: unable to contact your DHCP server. Request has timed out."
    What could I be doing wrong?
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    All machines are must be in the same subnet, i.e. 192.168.0.x where x is any number. The subnet mask should be 255.255.255.0 for most small networks.

    Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses.

    PING each computer by IP address, and if successful, PING by name. You can obtain the IP address of a computer by opening a command prompt (DOS window) and typing IPCONFIG. This should work for any Windows version.

    All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.

    If you encounter difficulties accessing computers that are visible in Network Neighborhood, make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login.

    While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing.
     
  7. kiwibird

    kiwibird Thread Starter

    Joined:
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    Messages:
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    The firewall has been disabled but I still have a problem.
    Each computer can be pinged with its own IP address.
    Both computers are in the same workgroup and have had file and printer sharing enabled plus each drive has been shared.
    So now I am stuck as what to do next :-(
     
  8. 5mi11er

    5mi11er

    Joined:
    Aug 11, 2004
    Messages:
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    Until you can receive a DHCP address on the laptop, you won't be able to do any of the tests that johnwill suggests above. But, once you do, then everything he said applies.

    From everything described, you're not 'Doing" anything wrong, there's something misconfigured somewhere. Right now, it's fairly apparent that the laptop isn't talking to the Wireless Access Point. We need to figure out why.

    Both the access point and the laptop need to be configured the same if you are using any wireless security, so, possibly your next step is to disable all that until you get a successful connection. And then post as much about how the wireless card and access point are configured as you can.
     
  9. kiwibird

    kiwibird Thread Starter

    Joined:
    Jan 29, 2002
    Messages:
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    ok, after uninstalling and reinstalling the wireless card on my laptop several times I finally got a IP adress that was right so it is now working. But it is a case of 1 down and 1 to go. I am now trying to connect my Vaio TR5 to the wireless network but cannot get that to work either. I have a different problem. The TR5 recognises the wireless gateway but the wifi keeps saying "wireless network is unavailable" with a red cross through the icon. Could it be possible there is a compatiability issue between the Vaio and the wireless network. This wifi is an inbuilt one so I cannot remove it and reinstall. Is there some different type of tweaking I need to do with this one? Any ideas?? Thanks.
     
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