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Wireless connection stops responding randomly

Discussion in 'Networking' started by dwill92, Feb 26, 2013.

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  1. dwill92

    dwill92 Thread Starter

    Joined:
    Feb 26, 2013
    Messages:
    2
    My internet works fine but after a random period of time, usually 20-30 minutes the internet stops responding. I have ran a diagnostics test using the Intel PROset/wireless tools program and it states on the ping test that there is no response from the default gateway and the DHCP server. Can anybody shed any light on this issue.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,939
    First Name:
    Terry
    For when "My internet works fine" and for when "the internet stops responding" ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. dwill92

    dwill92 Thread Starter

    Joined:
    Feb 26, 2013
    Messages:
    2
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\dan>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : dans
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter WiFi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
    Physical Address. . . . . . . . . : C4-85-08-35-8C-B6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::3459:3245:82f4:ca8%19(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.16(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 26 February 2013 21:32:03
    Lease Expires . . . . . . . . . . : 26 February 2013 23:32:52
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 214205704
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-81-FC-AE-C4-85-08-35-8C-B6

    DNS Servers . . . . . . . . . . . : 194.168.4.100
    194.168.8.100
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : C4-85-08-35-8C-BA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c61:efc:3f57:ffef(Prefer
    red)
    Link-local IPv6 Address . . . . . : fe80::c61:efc:3f57:ffef%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 402653184
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-81-FC-AE-C4-85-08-35-8C-B6

    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Reusable ISATAP Interface {48709492-B0E0-4F85-A19C-BB25E8D19058}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{55BF87E5-3986-46C4-B4C2-B46C0A2F20BA}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\dan>
     

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  4. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    77,939
    First Name:
    Terry
    Make sure you have the latest wireless driver from the laptop manufacturer's web site.

    If you are using an Intel utility to manage the connection try just using Windows' utility.
     
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