Wireless connection to 8710 HP Workstation via mobile hotspot timing out

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cga

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Jan 22, 2013
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I have an HP 8710 Workstation laptop running WindowsXP that just recently starting having problems maintaining an internet connection with my ATT Elevate mobile hotspot. My internet connection will work for 1-2 minutes and then end up timing out. I then have to disconnect and then reconnect to the wireless network to get connectivity. I was using was my laptop's built-in wifi card (Intel Wireless WiFi Link 4965AGN) when this was occurring, then switched to a wifi adapter (Linksys AE1000) and still the problem persists. I contacted ATT and they checked the cell towers, nothing is wrong and everything seems to be working. I've tried upgrading all the drivers, still no success. I am formerly a Mac person, so the world of PC networking is very convoluted to me. I'd appreciate any troubleshooting suggestions. The mobile hotspot works fine with the G5 Mac I have using a wifi adapter (no time-outs). I believe there's a setting screwy with my laptop that I just can't pinpoint.

Thanks.:confused:
 

TerryNet

Terry
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Mar 23, 2005
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What firewall or security suite is, or ever was, on the system?

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.
 
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