Wireless connection

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daveallen

Thread Starter
Joined
Nov 3, 2009
Messages
64
Hi

I`ve got a bt home hub 2.0(all updated) which i`ve had no problems with until I got a new laptop on windows 7.
The problem I`ve got is it keeps disconnecting my laptop, no other device that is connected wirelessly has this problem.

Tryed bt support but there saying its the laptop and the hub is working fine. Tryed google but still cant find anything to help.:(

Please can someone help!!!!!!!!!
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,450
Make sure you have the latest wireless driver--from the laptop manufactuer's web site if you are using an integrated adapter.

Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

daveallen

Thread Starter
Joined
Nov 3, 2009
Messages
64
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Dave>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dave-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 4C-0F-6E-89-E3-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 4C-0F-6E-89-E3-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6992:edf9:e52d:999b%11(Preferred)
IPv4 Address. . . . . . . . . . . : 81.152.229.132(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : 01 November 2011 19:12:02
Lease Expires . . . . . . . . . . : 02 November 2011 19:12:02
Default Gateway . . . . . . . . . : 217.47.251.58
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 223088494
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-29-F3-03-88-AE-1D-A1-53-23

DNS Servers . . . . . . . . . . . : 192.168.1.254
213.120.234.2
62.6.40.166
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 88-AE-1D-A1-53-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:5198:e584::5198:e584(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 192.168.1.254
213.120.234.2
62.6.40.166
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{9E56CE17-173D-4B75-918B-8E203003515C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:403:14f5:ae67:1a7b(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::403:14f5:ae67:1a7b%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Dave>Microsoft Windows [Version 6.1.7601]
'Microsoft' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Dave>Copyright (c) 2009 Microsoft Corporation. All rights reserved.
'Copyright' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Dave>
C:\Users\Dave>C:\Users\Dave>ipconfig/all

Is that what your after mate?
 

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TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,450
All three of those channel 7 networks are yours, and they are supposed to be like that? That seems to be a feature of BT, but I don't know why they don't interfere with each other.

What's the deal with the public IP address for the wireless? If you have another Windows machine connected to the router please post an ipconfig /all for it.
 

daveallen

Thread Starter
Joined
Nov 3, 2009
Messages
64
hi
I have a desk top connected to the router but thats with a ethernet cable, xbox 360 cable connection and 2 phones wireless connection.

But they been connected ages before I got my new laptop with windows 7.
I`m not sure about the public IP address, its what bt support done.
 
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