Wireless connections disconnect when wired connections activ

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dembaz

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May 7, 2010
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Hi,

I am running an Afoundry EW1200 Router with a Virgin media Super hub acting as a modem.

Every time the wired connections on the network, a Windows 10 PC and Windows 10 laptop, connect to the internet, all the wireless connections on the 2.4G band can no longer connect to the internet.

Has anyone got any suggestions for why this is happening/ solutions to fix this?

Thanks
 

etaf

Wayne
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Oct 2, 2003
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65,442
any reason to not just use the superhub on its own ?

you have configured the virgin superhub to be a modem only NO wireless and you get the public IP address from the superhub

is that correct
 

Couriant

James
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To add to this, if the wireless devices on the 2.4GHz cannot use 5GHz, then you will need to set the router to only broadcast 2.4GHz.
However you shouldn't need to do this and it sounds like an issue with the router.
 

dembaz

Thread Starter
Joined
May 7, 2010
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9
The reason I am not using the superhub is the range of the WIFI is shocking. Some devices on the network can use 5GHz hence why that is still active

Having done some ping tests the problem only seems to be when the wired connection (computer) is sending or receiving data. I am guessing it is using all of the bandwidth so no other connections can send/receive any data.
 

etaf

Wayne
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the bandwidth is not controlled between devices , so one device can hog all the bandwidth , so this maybe, as you suspect, exactly what is happening
 

etaf

Wayne
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i cannot find a user manual for the Ew1200 to see if it has QoS configuration
 
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