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Wireless connectivity issue.

Discussion in 'Networking' started by PAMike, Feb 9, 2013.

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  1. PAMike

    PAMike Thread Starter

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    Hello,

    Recently, I have been experiencing an issue with maintaining connection when my wireless laptop is near my Linksys router. The connection continues failing when close to the router, but I stay connected whenever I move away from it.

    My laptop is an HP Pavilion running Windows Vista...I am using a Linksys WRT110 wireless router which has the latest firmware update installed. My WIFI adapter is a Broadcom 4322AG...which has the current drivers installed.

    I have my router set to channel 11...the least traffic in my area is using this channel. The RSSI number runs between ( -65 to -75) when away from the router, & about -38 RSSI when sitting next to the router.

    Just wondering if anyone has experienced a similar situation & perhaps offer a solution.

    Thanks,
    Mike
     
  2. TerryNet

    TerryNet Moderator

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    What is "close"? Sometimes less than five or six feet between router and adapter gives problems.
     
  3. PAMike

    PAMike Thread Starter

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    Whenever I use my wireless laptop within 12 to 20 feet of the router...I will have serious connectivity issues. Using Windows diagnostics leads to messages such as: "reset the network adapter, 'issue a new IP address', etc. However, these are just temporary fixes that lead to the same result...which is more disconnects.

    I never was aware that having my laptop ( wirelessly connected ) too close to the router would cause this occurrence. Are there any settings that can be altered within the router ( e.g. beacon, etc. ) that would enable my laptop to remain connected when being close to the router?

    Thanks for your reply & any additional information that you can supply.

    Mike
     
  4. TerryNet

    TerryNet Moderator

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    Twelve to twenty feet should be no problem.

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.
     
  5. PAMike

    PAMike Thread Starter

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    Hello,


    Once again, thanks for the quick response...I just downloaded the Xirrus Wi-Fi inspector program and this is a screenshot of the functionality of my network when I am on the lower level of my 2 storey house...I always seem to have a solid connection when further away from the router.


    Hopefully, the image that I captured will be properly uploaded...let me know if this information is the proper information that I needed to attach.


    If this is correct, I will be able to capture an image when the laptop is close to the router & show the information when the connection fails.


    Thank you,
    Mike
     

    Attached Files:

  6. PAMike

    PAMike Thread Starter

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    My apologies...I did not attach the proper information. Here is the Radar, connection, etc.
     

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  7. TerryNet

    TerryNet Moderator

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    That looks good. And now you're going to capture the "bad" time, right?
     
  8. PAMike

    PAMike Thread Starter

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    Correct...should be able to get that info within a day...if not, sooner.
     
  9. PAMike

    PAMike Thread Starter

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    Ok, here's the capture image when the signal failed...this when sitting within 5 feet of the router.

    An added note: Simply turning my back to the router ( laptop facing the opposite wall ) seems to help tremendously...I remain no more than 5 feet from the router in this position. I never was aware that being in close proximity of the wireless router would cause continual disconnects...perhaps, the stronger the signal ( in this case ) does not warrant staying connected.

    Please inform me if you have received this message & attachment.

    Thanks for the assistance.

    Mike
     

    Attached Files:

  10. huggie54

    huggie54

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    @ Terrynet is there a fault with the DNS server address
     
  11. PAMike

    PAMike Thread Starter

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    I have no clue if there is...how would I go about finding that information?
     
  12. PAMike

    PAMike Thread Starter

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    TerryNet...let me know if you have received the 'bad' time capture image.

    Thank you,
    Mike
     
  13. TerryNet

    TerryNet Moderator

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    I see it, but it's a bit strange. Xygi W doesn't even appear in the list of Networks, but its signal history is being tracked.

    Did you do something that might have caused the signal strength to jump from -90 dBm to -35 dBm?

    huggie54, my guess on the DNS is that the PC is connected to a router (call it Rb) with IP 192.168.2.1 and that router is daisy-chained to another router (call it Ra) with IP 192.168.1.1. Sometimes a router will pass on for DNS address the address it gets from "higher up" instead of its own address. And that, I assume, is the case here. Linksys routers do this by default. And Rb appears to be a Linksys (or Cisco).
     
  14. PAMike

    PAMike Thread Starter

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    The computer was within 5 feet of the router..after approximately 10 mins...it disconnected. I didn't do anything that would cause the signal to jump. When the disconnect occurred, I noticed that Zygi W ( my SSID ) was no longer listed....I'm assuming that this is a natural occurrence due to the connection drop.

    The router is a Linksys WRT110...roughly 3.5 years old. My desktop is hard wired...using a Verizon DSL modem...approximately 2.5 years old.

    Could this possibly be attributed to the DSL modem or Linksys router going bad?

    The IP for the DSL modem is 192.168.1.1 & the Linksys router is 192.168.2.1

    I also noticed that I will drop connection ( not regularly ) when away from the router...lately, it has been stable for the most part.

    If I can offer any other vital information, please let me know. This has been a 'head scratcher' for the past several months.

    I appreciate any further assistance you can offer.

    Mike
     
  15. TerryNet

    TerryNet Moderator

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    Not natural.

    To determine if this is likely a router or adapter problem do you or can you use the PC with another wireless network or another wireless device with your network?

    As I said earlier there can be problems when the router and adapter are within five or six feet of each other. But I've never heard of any trouble of too-close for anything farther than six feet.
     
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