Wireless connectivity issue.

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PAMike

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Hello,

Recently, I have been experiencing an issue with maintaining connection when my wireless laptop is near my Linksys router. The connection continues failing when close to the router, but I stay connected whenever I move away from it.

My laptop is an HP Pavilion running Windows Vista...I am using a Linksys WRT110 wireless router which has the latest firmware update installed. My WIFI adapter is a Broadcom 4322AG...which has the current drivers installed.

I have my router set to channel 11...the least traffic in my area is using this channel. The RSSI number runs between ( -65 to -75) when away from the router, & about -38 RSSI when sitting next to the router.

Just wondering if anyone has experienced a similar situation & perhaps offer a solution.

Thanks,
Mike
 

TerryNet

Terry
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What is "close"? Sometimes less than five or six feet between router and adapter gives problems.
 

PAMike

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Whenever I use my wireless laptop within 12 to 20 feet of the router...I will have serious connectivity issues. Using Windows diagnostics leads to messages such as: "reset the network adapter, 'issue a new IP address', etc. However, these are just temporary fixes that lead to the same result...which is more disconnects.

I never was aware that having my laptop ( wirelessly connected ) too close to the router would cause this occurrence. Are there any settings that can be altered within the router ( e.g. beacon, etc. ) that would enable my laptop to remain connected when being close to the router?

Thanks for your reply & any additional information that you can supply.

Mike
 

TerryNet

Terry
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Twelve to twenty feet should be no problem.

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.
 

PAMike

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Hello,


Once again, thanks for the quick response...I just downloaded the Xirrus Wi-Fi inspector program and this is a screenshot of the functionality of my network when I am on the lower level of my 2 storey house...I always seem to have a solid connection when further away from the router.


Hopefully, the image that I captured will be properly uploaded...let me know if this information is the proper information that I needed to attach.


If this is correct, I will be able to capture an image when the laptop is close to the router & show the information when the connection fails.


Thank you,
Mike
 

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PAMike

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Twelve to twenty feet should be no problem.

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

My apologies...I did not attach the proper information. Here is the Radar, connection, etc.
 

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TerryNet

Terry
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That looks good. And now you're going to capture the "bad" time, right?
 

PAMike

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Correct...should be able to get that info within a day...if not, sooner.
 

PAMike

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That looks good. And now you're going to capture the "bad" time, right?

Ok, here's the capture image when the signal failed...this when sitting within 5 feet of the router.

An added note: Simply turning my back to the router ( laptop facing the opposite wall ) seems to help tremendously...I remain no more than 5 feet from the router in this position. I never was aware that being in close proximity of the wireless router would cause continual disconnects...perhaps, the stronger the signal ( in this case ) does not warrant staying connected.

Please inform me if you have received this message & attachment.

Thanks for the assistance.

Mike
 

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PAMike

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I have no clue if there is...how would I go about finding that information?
 

TerryNet

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I see it, but it's a bit strange. Xygi W doesn't even appear in the list of Networks, but its signal history is being tracked.

Did you do something that might have caused the signal strength to jump from -90 dBm to -35 dBm?

huggie54, my guess on the DNS is that the PC is connected to a router (call it Rb) with IP 192.168.2.1 and that router is daisy-chained to another router (call it Ra) with IP 192.168.1.1. Sometimes a router will pass on for DNS address the address it gets from "higher up" instead of its own address. And that, I assume, is the case here. Linksys routers do this by default. And Rb appears to be a Linksys (or Cisco).
 

PAMike

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The computer was within 5 feet of the router..after approximately 10 mins...it disconnected. I didn't do anything that would cause the signal to jump. When the disconnect occurred, I noticed that Zygi W ( my SSID ) was no longer listed....I'm assuming that this is a natural occurrence due to the connection drop.

The router is a Linksys WRT110...roughly 3.5 years old. My desktop is hard wired...using a Verizon DSL modem...approximately 2.5 years old.

Could this possibly be attributed to the DSL modem or Linksys router going bad?

The IP for the DSL modem is 192.168.1.1 & the Linksys router is 192.168.2.1

I also noticed that I will drop connection ( not regularly ) when away from the router...lately, it has been stable for the most part.

If I can offer any other vital information, please let me know. This has been a 'head scratcher' for the past several months.

I appreciate any further assistance you can offer.

Mike
 

TerryNet

Terry
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I noticed that Zygi W ( my SSID ) was no longer listed....I'm assuming that this is a natural occurrence due to the connection drop.
Not natural.

To determine if this is likely a router or adapter problem do you or can you use the PC with another wireless network or another wireless device with your network?

As I said earlier there can be problems when the router and adapter are within five or six feet of each other. But I've never heard of any trouble of too-close for anything farther than six feet.
 
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