Wireless Doesn't Work (Moved from Windows 7 forum)

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bbybnny02

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May 24, 2018
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1
i cant use my wireless connection at work but it works fine at home and elsewhere. i have been using the Ethernet cable instead and it works fine. I'm using windows 7, i can see the wireless network,it worked fine yesterday, my wireless account is in good standing, the wireless connection works for other employees, i have not made any changes to my wireless security settings, and a new wireless router was installed on the network yesterday
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
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56,452
Ask your work IT support

It is most likely that if a new router was installed, you will need to use a different password from the existing one
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
81,339
Even if the same SSID and passphrase you may have to delete the wireless profile and then connect again.
 
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