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Wireless Doesn't Work (Moved from Windows 7 forum)

Discussion in 'Networking' started by bbybnny02, May 24, 2018.

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  1. bbybnny02

    bbybnny02 Thread Starter

    May 24, 2018
    i cant use my wireless connection at work but it works fine at home and elsewhere. i have been using the Ethernet cable instead and it works fine. I'm using windows 7, i can see the wireless network,it worked fine yesterday, my wireless account is in good standing, the wireless connection works for other employees, i have not made any changes to my wireless security settings, and a new wireless router was installed on the network yesterday
  2. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    Ask your work IT support

    It is most likely that if a new router was installed, you will need to use a different password from the existing one
  3. plodr


    Jun 27, 2014
    First Name:
    Are you sure it is the SSID for the new router and not the old router that you are looking at?
  4. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Even if the same SSID and passphrase you may have to delete the wireless profile and then connect again.
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