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Wireless Download Speeds Slow! Help!

Discussion in 'Networking' started by Kyle7M, Aug 24, 2008.

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  1. Kyle7M

    Kyle7M Thread Starter

    Joined:
    Aug 23, 2008
    Messages:
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    My download speeds are very slow I've replaced my old router that recently died, and also gave me slow download speed out of nowhere, I dont know what the problem is now??
     
  2. smcx

    smcx

    Joined:
    Aug 24, 2008
    Messages:
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    please give sys specs
     
  3. Kyle7M

    Kyle7M Thread Starter

    Joined:
    Aug 23, 2008
    Messages:
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    The wireless adapter is a WMP54G v 4.1
     
  4. Kyle7M

    Kyle7M Thread Starter

    Joined:
    Aug 23, 2008
    Messages:
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    I think it has something to do with the driver...I need like Ralink or something?
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Please supply the following info, exact make and models of the equipment please.

    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.



    • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
    • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
    • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
    • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    Type the following commands:

    PING 206.190.60.37

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  6. Kyle7M

    Kyle7M Thread Starter

    Joined:
    Aug 23, 2008
    Messages:
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    ISP: Shaw High-Speed Internet
    Modem: Motorola SURFboard® Cable Modem SB5101
    Router: Belkin N Router
    Wireless Adapter: WMP54G
    Connection Type: Wireless
    Router Encryption: WPA Personal Encryption
    OS: Windows XP Home SP2
    Browser Used: Internet Explorer 7
    ____________________________________________
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Kyle>PING 206.190.60.37

    Pinging 206.190.60.37 with 32 bytes of data:

    Reply from 206.190.60.37: bytes=32 time=77ms TTL=52
    Reply from 206.190.60.37: bytes=32 time=77ms TTL=52
    Reply from 206.190.60.37: bytes=32 time=77ms TTL=52
    Reply from 206.190.60.37: bytes=32 time=86ms TTL=52

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 77ms, Maximum = 86ms, Average = 79ms

    C:\Documents and Settings\Kyle>PING yahoo.com

    Pinging yahoo.com [68.180.206.184] with 32 bytes of data:

    Reply from 68.180.206.184: bytes=32 time=34ms TTL=56
    Reply from 68.180.206.184: bytes=32 time=29ms TTL=56
    Reply from 68.180.206.184: bytes=32 time=36ms TTL=56
    Reply from 68.180.206.184: bytes=32 time=32ms TTL=56

    Ping statistics for 68.180.206.184:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 36ms, Average = 32ms

    C:\Documents and Settings\Kyle>NBTSTAT -n

    Wireless Network Connection 4:
    Node IpAddress: [192.168.1.2] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    KYLE-EA2181DD3A<00> UNIQUE Registered
    KYLE-EA2181DD3A<20> UNIQUE Registered
    MSHOME <00> GROUP Registered

    C:\Documents and Settings\Kyle>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : kyle-ea2181dd3a
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Wireless Network Connection 4:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Linksys Wireless-G PCI Adapter #2
    Physical Address. . . . . . . . . : 00-18-39-14-CF-DE
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Monday, August 25, 2008 3:28:41 PM
    Lease Expires . . . . . . . . . . : Monday, January 18, 2038 8:14:07 PM

    C:\Documents and Settings\Kyle>
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Do downloads proceed normally with a wired connection to the router? That would be the first thing I'd try to see if this is just a wireless issue. Have you changed the router's channel? I like channels 1, 6, and 11 in the US.
     
  8. Kyle7M

    Kyle7M Thread Starter

    Joined:
    Aug 23, 2008
    Messages:
    10
    Yes the wired downloads are fine when connected to the router, and i've tried all channels
     
  9. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
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    In that case, I'd move wireless interference way up the ladder and try changing channels. :)
     
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