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Wireless Internet not working well

Discussion in 'Networking' started by alexmo89, May 10, 2012.

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  1. alexmo89

    alexmo89 Thread Starter

    Joined:
    May 4, 2012
    Messages:
    4
    I have an IBM Thinkpad T410
    Windows 7, 32 bit
    I am using a linksys router.

    I have had this laptop for about 3 years and this is the first time I have had these problems. My laptop was issued to me by my school, and now that I have graduated, they stripped everything, and returned it only with Windows 7. Since then, I have had internet connection problems. The connection is just not a steady, as I constantly sign off skype and windows live messenger at random times, and I am completely unable to watch any streams.

    I have reset the router and unplugged it SEVERAL times. Still doesn't improve.

    Here are my ipconfig /all results from a few days ago.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : XXXX-THINK
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : phub.net.cable.rogers.com
    Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
    Physical Address. . . . . . . . . : 00-26-C7-3C-B8-E4
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::60ef:24bd:5395:b904%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : May-04-12 7:09:07 PM
    Lease Expires . . . . . . . . . . : May-05-12 7:09:07 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 301999815
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-52-1B-41-5C-FF-35-03-1A-58
    DNS Servers . . . . . . . . . . . : 64.71.255.198
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) 82577LM Gigabit Network Connection
    Physical Address. . . . . . . . . : 00-26-2D-FF-C2-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.phub.net.cable.rogers.com:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : phub.net.cable.rogers.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:38dd:3e8b:9c12:1d7e(Preferred)
    Link-local IPv6 Address . . . . . : fe80::38dd:3e8b:9c12:1d7e%12(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
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  3. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    63,338
  4. alexmo89

    alexmo89 Thread Starter

    Joined:
    May 4, 2012
    Messages:
    4
    Thanks for the quick reply!

    Yes it had windows 7 before. I'm not quite sure what they did to strip it down. I just know they removed pretty much everything other than the operating system, which was reinstalled.

    It's 32 bit.

    I just installed the latest driver. Hopefully that helps.
     
  5. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    63,338
    I hope they used the license key on the Laptop , so its genuine

    when they reinstalled they may not have installed all the latest drivers - i would go through and check all the drivers
     
  6. alexmo89

    alexmo89 Thread Starter

    Joined:
    May 4, 2012
    Messages:
    4
    It's genuine.

    It seems like my connection has improved a lot since I installed the latest driver. I'm gonna go ahead and check all the drivers now.

    Thanks a lot.. major help.
     
  7. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    63,338
    start with the chipset

    http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014952

    this will check windows

    Windows Validation
    Please run the MGA Diagnostic Tool and post back the report it creates:
    • Download MGADiag to your desktop.
    • Double-click on MGADiag.exe to launch the program
    • Click "Continue"
    • Ensure that the "Windows" tab is selected (it should be by default).
    • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard. Note nothing will appear to happen
    • Paste the MGA Diagnostic Report back here in your next reply.
     
  8. alexmo89

    alexmo89 Thread Starter

    Joined:
    May 4, 2012
    Messages:
    4
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {130283F5-BDF8-4535-976A-542796A99F89}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{130283F5-BDF8-4535-976A-542796A99F89}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-3516840925-1759529181-1917673706</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522CP4</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET58WW (1.18 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100419000000.000000+000</Date></BIOS><HWID>221E3607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6I </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7600.0000-1232011
    Installation ID: 009436576500248026799262983354874892430981065565687986
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/05/2012 12:17:19 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:5:2012 13:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqjeNI0lHt50rnwbEOIG7uxRTl1cXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC LENOVO TP-6I
    FACP LENOVO TP-6I
    HPET LENOVO TP-6I
    BOOT LENOVO TP-6I
    MCFG LENOVO TP-6I
    SSDT LENOVO TP-6I
    ECDT LENOVO TP-6I
    ASF! LENOVO TP-6I
    SLIC LENOVO TP-6I
    SSDT LENOVO TP-6I
    TCPA PTL CRESTLN
    DMAR INTEL CP_DALE
    SSDT LENOVO TP-6I
    SSDT LENOVO TP-6I
    SSDT LENOVO TP-6I
     
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