1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

wireless internet showing connection and strong signal but no connecction??

Discussion in 'Networking' started by PlUc, Feb 13, 2007.

Thread Status:
Not open for further replies.
  1. PlUc

    PlUc Thread Starter

    Joined:
    Aug 24, 2003
    Messages:
    134
    hey how are you guys..i have a problem that my friend gota network setup and they cant connect wit there laptops.the desktop that the router/modems hooked directly to works fine.and on the laptop it says strong signal and connected.but yet when i hit internet explorer or mozilla to browse the net wont work..would anyone have any help here..thanks alot...bye
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,166
    First Name:
    Terry
    If you have encryption enabled, try w/o encryption until you get a successful session.

    First determine if the problem PC is really communicating with the router when it claims to be connected.

    To open a Command Window: Start - Run – cmd (command in 98SE) - OK

    To determine a computer's IP address and router's IP address: open a Command Window and type
    ipconfig /all

    The "Gateway" is the router's IP address.

    Now for some troubleshooting. Following is how to use ping to test for communication with your router, the internet, and the internet with symbolic name.

    1. On the PC open a Command window and type
    ping IProuter (where IProuter is the IP address of the router)

    Do you get Replies, or do you get packets lost?

    IF you got replies,
    2. ping 66.94.234.13 (or any other internet address you know)

    Do you get Replies, or do you get packets lost?

    If you got replies,
    3. ping www.yahoo.com (or any other internet name)

    Do you get Replies, or do you get packets lost?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/543915

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice