Wireless issue causing Blue Screen of Death?

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gazmond

Thread Starter
Joined
Jan 14, 2009
Messages
18
hi, am having trouble with my laptop (Dell Inspiron) using Belkin router and dongle. It works fine in my office where the router is but when I go ito the lounge the connectivity is completely rubbish. When I try and run diagnoistics and repair, I get the blue screen of death with the error code of Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000018
BCP2: 00000002
BCP3: 00000000
BCP4: 92DA1A03
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1


I assume that the issue is being caused by something but have no idea what or how to fix.

any idea or suggestions would be appreciated!

Cheers

Garry
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
It works fine in my office where the router is but when I go ito the lounge the connectivity is completely rubbish.
How far away is the lounge from the router? It could just be due to walls and whatever else.
 

gazmond

Thread Starter
Joined
Jan 14, 2009
Messages
18
not far at all (15m) and I have only had the problem in the last week or 2 whereas has been fine for months previously.

Both router and dongle are N too.
 

gazmond

Thread Starter
Joined
Jan 14, 2009
Messages
18
no because it works fine when I am in the office and my girlfriend has no issues with her netbook when in the lounge so figured something wrong with my laptop or dongle. have done the usual turn off and unplug though.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,339
Is the "dongle" a USB wireless adapter? If so, how does it work now on the netbook in the lounge?
 

gazmond

Thread Starter
Joined
Jan 14, 2009
Messages
18
yes it is a USB adaptor but actually have not used it with the netbook....... will have to try and see if that isolates the issue....
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,471
can we see an xirrus screen shot and see the wireless strength and landscape - post a shot from both positions and make sure we know which is which


------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
 
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