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Wireless Issues

Discussion in 'Networking' started by nskube, Apr 14, 2010.

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  1. nskube

    nskube Thread Starter

    Joined:
    Apr 14, 2010
    Messages:
    1
    Ok, I'm going to apologize for the lenght of this post but I really need HELP!

    I have a dell laptop running Windows XP. At home, we have a wireless router that's been hooked up in a bedroom for the past two years. We've had NO issues. Two weeks ago, we moved the cable modem and routers into the main box in our garage. Now at home, all of a sudden, our home wireless network can't be found, but all our computers are still online (connecting to the default linksys). I'm pretty sure I can fix this problem and that I just need to recreate our home profile, correct?

    The bigger issue is one I"m having where I work. I currently work out of a hotel most days and I connect via thier public wireless network. I've never had issues connection. That all changed about two weeks ago (coincidence??). When I log on to my computer, it shows that I'm connected to thier wireless internet and I've even called the company that runs it and they can see my IP address on the network, however I CAN'T connect to the internet. It will connect for brief seconds and then go down. When I call the hotel's internet company, the guy on the phone tells me that the reason I can't connect is because of my security, however I've disabled ALL security features and still CAN'T get on.

    Some one please help me!! I'm so aggrevated and I really need to be able to get back onto the wireless connection at the hotel!
     
  2. oksteve

    oksteve

    Joined:
    Sep 14, 2008
    Messages:
    941
    were all your wireless devices connected via normal means or each with their own mac address?
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,886
    First Name:
    Terry
    Can you get internet access successfully with your computer by wireless anywhere? By ethernet?

    For the hotel please show ...

    NOTE: In the following where you see <something> you have to look at the ipconfig /all results and make the proper substitution. E.g., ping <Default gateway> might actually be ping 192.168.2.1

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following commands:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    ping <IPv4 addr.>

    ping <Default gateway>

    ping <DNS server>

    ping 67.195.160.76

    ping yahoo.com


    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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