Wireless mouse not working

[Torquemada]

I got a Microsoft Wirless Optical Keyboard and Mouse to go with the new Dell Latitude notebook issued by my employer. The wireless receiver had a PS/2 and USB connector from the wire coming out of it. The Dell had only 2 USB plugs in the back, so I got a PS/2>USB converter and used both USB ports. The keyboard worked when the one native USB plug was attached to the lower USB port on the Dell, but not when I used the upper USB port. The mouse did not work at all no matter how I switched things around. This is a brand new system wiht XP professional, 512 ram and I'm buying Microsoft products and the thing won't work. Wonderful. Any ideas? Thanks.

 

[dustyjay]

Did you have to put the USB adapter you bought on the mouse connector? if so, often times the usb adapter will only work if it was made for the mouse (or keyboard for that matter) you are trying to use it on. You may have to go to Micro$oft to get one that will work!