Wireless mouse

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Stephc

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May 21, 2019
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Hi - can anyone help in pretty simple terms why when I plug my new wireless mouse into my Desktop it cuts out the internet.
I currently use a Microsoft notebook optical 3000 and that works fine.
I’ve tried with two different (Logitech & ET) but both shut off my network!!!
TIA Steph
 
Joined
Jan 7, 2014
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wireless mouse is on the same frequency band (2.4ghz) as wi-fi, if your signal is weak it can interfere, can you change the channel on the WI-Fi router?
 

Stephc

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May 21, 2019
Messages
3
Not obviously from looking at the box. It’s just a very simple plusnet home broadband router
 
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