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Wireless network adapter not working since reformat

Discussion in 'Networking' started by Jaymzmcewan, Sep 2, 2011.

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  1. Jaymzmcewan

    Jaymzmcewan Thread Starter

    Jun 17, 2006

    I reformatted my father's laptop, upgrading the OS from Vista to Windows 7 but now the wireless network adapter isn't working. Basically, the laptop doesn't know that it has wireless.

    In device manager there is an exclamation mark against the "Atheros AR5007UG Wireless Network Adapter" entry. I've tried uninstalling the driver and reinstalling it, restarting the computer, updating the driver etc but it always fails to install the driver correctly.

    I don't know for sure the model of the network adapter, (windows tells me it's atheros but I'm not convinced seeing as the driver always fails to install) so I can't go to the manufacturer's website to download the latest drivers. I opened up the laptop but couldn't see any brand names on the network card. I don't have the cd's with the drivers on them.

    Any help would be greatly appreciated. If someone happens to know or can find out what network card I have so that I can install the latest drivers, or if someone knows why the driver windows has found is not installing properly then please let me know.

    I'm currently connected to the Internet via Ethernet cable.

    Thanks, James.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Professional , 32 bit
    Processor: Genuine Intel(R) CPU T1300 @ 1.66GHz, x86 Family 6 Model 14 Stepping 8
    Processor Count: 1
    RAM: 894 Mb
    Graphics Card: VIA Chrome9 HC IGP WDDM 1.1, 128 Mb
    Hard Drives: C: Total - 40554 MB, Free - 6374 MB; D: Total - 35753 MB, Free - 31253 MB;
    Motherboard: Notebook , MIM2210 , VT6363A, 1234567890
  2. Spawny


    Aug 29, 2011

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  3. Spawny


    Aug 29, 2011
    I would recommend buying a USB WIFI adapter like a belkin or Netgear which are cheap that is compatible with Windows 7. Perhaps the built in wifi adapter you have will be supported by Windows 7 in the future.
  4. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    You should be using the latest driver from the laptop manufacturer's web site. Doubt they will have a Windows 7 driver if Atheros doesn't. You can try their Vista driver before getting an external adapter.
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