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Wireless Network Connection Issues

Discussion in 'Networking' started by mbanfield, Apr 7, 2013.

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  1. mbanfield

    mbanfield Thread Starter

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    My wireless connection is no longer working. I am able to connect to the router fine with another laptop so I am assuming it is something in my laptop that is not configured properly.
    I tried to do the ipconfig in the command prompt but get the message "no operation can be performed on Wireless Network Connection while it has its media disconnected".
    When I plug the laptop into the router using the ethernet cable, it works fine.
    Any suggestions??? please help
     
  2. mbanfield

    mbanfield Thread Starter

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    It also says something about networks not being within range so I am assuming my IP address needs to be refreshed.
    I was at another location and had to automatically change the IP address so I am assuming that this is the problem but don't know how to fix it.
     
  3. mbanfield

    mbanfield Thread Starter

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    When I click on automatically get new IP addresses, the error message I receive is choose another repair.
    A problem with your network router or broadband modem might be preventing an Internet Connection (I don't believe this is the problem as mentioned it works fine on another laptop).
    Reset the network adapter (when I do this is says none of the preferred wireless networks for this computer are within range)
     
  4. TerryNet

    TerryNet Moderator

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    Terry
    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Identify your network if it shows in Xirrus.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  5. mbanfield

    mbanfield Thread Starter

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    This may be above and beyond my skill set. I had spoken with my local internet provider and they walked me through how to force an IP address and now it works.
    So does that mean there is an error with my wifi adapter? if so can this be fixed or do I need it repaired?

     
  6. Cosmos2011

    Cosmos2011

    Joined:
    May 1, 2011
    Messages:
    145
    I had the exact problem as yours. I called my IP(one of leading IPs) right away and they told me to contact Router-Service which handles the issue. In my case, my Router-service started running out soon and I paid for it to fix. It's not cheap but that's what I needed to do. After that, both wired and wifi working fine without any issues.

    In my suggestion, call back to your IP asking whether the issue is Router, not Wifi adapter. Because, it sounds like 'temporary remedy.'
     
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