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wireless network detected but wont connect

Discussion in 'Networking' started by abegs51, May 3, 2010.

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  1. abegs51

    abegs51 Thread Starter

    Joined:
    May 3, 2010
    Messages:
    1
    I just switched ISPs from verizon fios to comcast xfinity. After comcast setup the modem i connected my router to it and it seemed like everything was working fine, my laptop is able to connect to the wireless as is my xbox. The problem is my parents computer will not connect to the network. The network shows up in the network list and when i click connect and type in the password it tries to connect but than it fails to connect. when i try to repair the connection i get the message " windows could not finish repairing the problem because the following action cannot be completed: connecting to the wireless network"

    any ideas are appreciated, thanks in advance
     
  2. TuringEnigma

    TuringEnigma

    Joined:
    Apr 29, 2010
    Messages:
    5
    Are you suggesting...
    1) the modem was changed
    2) the router is the wireless hub and was not changed
    3) a computer which previously connected to the network no longer connects
    Would be surprising if the wireless hub was not changed and the workstation was not changed. You can see the wireless network so it's not the little switch that turns of the wireless card. The other likely culprit that either the password or the encryption type got changed while trying to fix this.
    You could try going the the start menu, selecting "run" then typing "eventvwr" and see if there are any messages in the "system log" which give you a clue.
     
  3. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,867
    What type of wireless security have you added to the router - is this the same as before ? Some device may not work with WPA2
    Try taking the wireless security off the router and see if you can connect
    Also a firewall may be blocking - disable the firewall

    For a working machine post a ipconfig /all and then also post an ipconfig /all for the faulty machine
    plus the other points below - Including removing the wireless profiles


    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    {Ping Tests}

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------

    {Device Manager}
    Post back the results in device manager
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    ------------------------------------------------------------------------
    Download and install
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/library/wifitools.php
    Then run the program
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    ------------------------------------------------------------------------
    Wireless Profiles
    http://mgmcc.forumotion.net/networking-tutorials-f17/removing-an-existing-wireless-profile-t109.htm
    - Vista/Windows7:

    http://www.tp-link.com/support/showfaq.asp?id=214
    - delete the wireless profiles
    Start> control Panel> classic view> network and sharing center> manage wireless networks

    Delete the profiles
    you will then have to enter the wireless security key for any networks you connect to
    --

    Wireless Profiles
    http://mgmcc.forumotion.net/networking-tutorials-f17/removing-an-existing-wireless-profile-t109.htm
    - XP

    http://www.tp-link.com/support/showfaq.asp?id=186
    - delete the preferred networks
    start> control panel> network connections> right click on the wireless connection> listed wireless networks tab in the preferred network list click on each one and - remove button

    you will then have to enter the wireless security key for any networks you connect to
    ------------------------------------------------------------------------
     
  4. blakcshadow

    blakcshadow

    Joined:
    Nov 25, 2008
    Messages:
    458
    is the encyption type supported by the card attempting to connect?
     
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