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Wireless Not Working

Discussion in 'Networking' started by emily99, Oct 28, 2011.

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  1. emily99

    emily99 Thread Starter

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    Trying to connect wireless to my windows xp laptop and it says it's connected and that my signal is excellent but is continually trying to "aquire network address" it also says that my ip address is invalid and says that it isn't connected when I try to open my internet. It won't let me renew my wireless internet ip address which is 0.0.0.0 (it works when internet is plugged into it and has a different ip address) any ideas?
    The same wireless works on my sister's Mac
    What I've Tried
    - repair - renew ip address
    - made sure tcp/ip is started on service.msc command
    - put in ip address on internet protocol then applied and changed to obtain ip address automatically
    - that's all I can remember doing

    Everything I tried I learned from youtube and questions online so don't be too technical with your answers please and explain thoroughly :)
     
  2. helpful

    helpful

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    The first place to start would be to remove the wireless networks profile in the WZC and re-enter all settings including the WEP/WPA password
     
  3. emily99

    emily99 Thread Starter

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    How would I do that?
     
  4. helpful

    helpful

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  5. emily99

    emily99 Thread Starter

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    My wireless network connection properties doesn't have a wireless network connections tab
     
  6. helpful

    helpful

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    You must have vendors wireless utility managing your wireless connections. Try turning that off and using the native Windows XP utility.

    Heres the instructions for the Intel ProSet utility:

    http://www.ofzenandcomputing.com/zanswers/770/
     
  7. emily99

    emily99 Thread Starter

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    Ok it's removed now what do I do? Please pardon my ignorance :( haha
    ...I removed it..and then you wanted me to re-add it right? I put in the network key and SSID am i doing it right so far? There's a username/password tab but it's faded (I can't access it)
     
  8. helpful

    helpful

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  9. emily99

    emily99 Thread Starter

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    I did all of that and got the same result :/
    There's a little star and beside it it says "Acquiring network address"
    and that I'm currently connected to network but it won't let me use the internet.
    Any other suggestions?
     
  10. TerryNet

    TerryNet Moderator

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    Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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