wireless not working

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bloggy

Thread Starter
Joined
Jun 2, 2007
Messages
42
hey guys quick question
whenever I connect to my wireless network, it connects successfully, however, I still can't get onto the internet
what is going on?
thanks for the help
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
Joined
Jan 8, 2008
Messages
88
Check that you IP is set to DHCP or has an IP address that would work with what your routers set up as. I know at my work if I keep my IP set to automatic it shows Im connected but I cant get to the internet without changing my IP.
 
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