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Wireless Printer Will Not Work In Upgraded Windows 10

Discussion in 'Windows 10' started by uncbba06, Dec 4, 2015.

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  1. uncbba06

    uncbba06 Thread Starter

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    I have a Lexmark x4650 wireless printer. When I upgraded to Windows 10 it lost the wireless connection. I bought a new wireless router/modem combo (Zoom Technologies Model 5363) but the printer will not pick up the wireless connection. I have updated the driver, uninstalled it, reset to factory settings, put the install disk in and followed the prompts ... nothing has worked.

    I looked at Lexmarks website, they said that there isn't a new driver for this model but that it should work as a basic wireless printer.

    Help me please!
     
  2. TerryNet

    TerryNet Moderator

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    Are you using a wireless mode, channel or encryption that the printer does not support?

    If you can't connect the printer to the router why the information about the computer?
     
  3. flavallee

    flavallee Trusted Advisor

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    I'm guessing you upgraded from Windows 7 SP1 to Windows 10 because it doesn't appear that printer has a software driver package for Windows 8.1 or Windows 10.

    ---------------------------------------------------------------
     
  4. uncbba06

    uncbba06 Thread Starter

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    Yeah, I went from 7 to 10 ... so I'm pretty out of luck?
     
  5. uncbba06

    uncbba06 Thread Starter

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    I'm sorry I don't understand what you mean?
     
  6. TerryNet

    TerryNet Moderator

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    You said "the printer will not pick up the wireless connection." You have to get the printer connected to the router before any computer can hope to use it (unless you are connecting the printer to the computer via USB).
     
  7. uncbba06

    uncbba06 Thread Starter

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    How do I get it connected to the modem? I'm a little lost.
     
  8. TerryNet

    TerryNet Moderator

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    Here's a User Guide. Page 26 seems to indicate that "Reset Network Adapter Defaults" gets you into the setup. Page 34 gives some more (general) info.
     
  9. flavallee

    flavallee Trusted Advisor

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  10. uncbba06

    uncbba06 Thread Starter

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    I'll take a look at that when I get home ... thanks ... I'll let you know how it goes.
     
  11. uncbba06

    uncbba06 Thread Starter

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