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Wireless printing problem.

Discussion in 'Networking' started by mewitham89, Apr 19, 2010.

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  1. mewitham89

    mewitham89 Thread Starter

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    I have a printing problem using my wireless printer(Lexmark Z2400 series). I have an MSI Wind Netbook with XP Home Edition SP3. I have a wireless router module attached to my Actiontec M1000 DSL Modem.

    My problem is that when I start a print job it will go to 99%, with the printer spitting out the document completed. The document remains, as the computer is concerned not complete. When I go to cancel the document it shows that it is deleting it, but remains in that state. If I try to start another print job the previous print job will start again. This doesn't allow me to print the current job. I have visited the Lexmark Website and followed their troubleshooting advice with no results. I contacted their support staff and they have not replied with any help. I don't seem to have this problem if my computer is connected to the printer via the USB Port, but I wish to print wirelessly because i have 3 students in the house using laptops with wireless connections who need to share the printer also.
     
  2. JohnWill

    JohnWill Retired Moderator

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    Have you tried stopping the print spooler service, then navigating to C:\WINDOWS\system32\spool\PRINTERS and deleting all the files, then starting the print spooler service again?
     
  3. mewitham89

    mewitham89 Thread Starter

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    Thanks Johnwill for the advice, unfortunately this does not solve the problem. Once I start another print job the whole situation starts over again.
     
  4. JohnWill

    JohnWill Retired Moderator

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    See if this solution helps.

     
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