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wireless router disconnects when...

Discussion in 'Networking' started by Takata, Apr 9, 2012.

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  1. Takata

    Takata Thread Starter

    Joined:
    Apr 19, 2006
    Messages:
    84
    I have a D-Link model DIR-625, and it always seems to disconnect when my mother logs on her computer. Is there some kind of setting on her computer that could be disconnecting us? When my dad is on his I never disconnect which is why I am wondering it must be something on her computer that's interfering with the signal or something. If I reset the router while she's still on, It will disconnect again within a few minutes. So where can I check if it could be her computer that's interfering with the signal?
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,971
    First Name:
    Wayne
    can we see an ipconfig /all from your PC and from your mothers - make sure we know which is which


    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    We would like to see the results from ipconfig /all post back the results in a reply here

    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results to notepad and then automatically open notepad.

    Now all you need to do is copy and paste those results to a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - reply and then right click in the reply box and paste
    ------------------------------------------------------------------------
     
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