Wireless router installation

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Frogs453

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Dec 29, 2010
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My daughter got an Android tablet for Christmas, so I needed to install a wireless router so she could access the internet, etc. Today I installed a Belkin Surf N 300 router, previously I was just using my broadband modem. After installation, I now can't stay connected to the internet, my connection is extremely slow when I am connected. I can't play any videos from places like youtube, I can't play backgammon on pogo games like I did previously, won't load, boots, errors, etc. When I installed the router, it pretty much installed itself, and I don't really understand the millions of settings it has, etc. So I just don't have a clue as to what to do. I read the manual online, but am still lost. Thanks for any help!!
 

TerryNet

Terry
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Mar 23, 2005
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Make sure you have the latest firmware for the router; then reset it to factory default settings and reconfigure it.

What is the brand and model of your modem?

Is your daughter experiencing the same problems with the tablet?
 

Frogs453

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Joined
Dec 29, 2010
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ok...checked for firmware updates..it states its up to date. Reset to factory settings, and now it took me over 5 minutes to get in here to respond. My daughter is having difficulty with youtube, and yes the internet is slow and/or losing connection for her as well.

It is a Belkin Surf N300 Wireless N Router there does not appear to be a model number on the box anywhere.
 

TerryNet

Terry
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Sounds like the router is defective. Just to check on a few things ...

Disconnect the router from the modem but connect your computer to the router. Can you quickly and easily access the router's status/configuration pages? If so, login to the router, navigate to the wireless section, and set the wireless mode to 'disabled' or 'off' or 'none.' Now try your connection to the internet again with modem -> router -> computer.

What is the brand and model of the modem (not the Belkin router) to which you connect the router?
 
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