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Wireless won't turn on

Discussion in 'Networking' started by typpeo, Feb 20, 2011.

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  1. typpeo

    typpeo Thread Starter

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    We have a fairly new Asus laptop and for some reason we can't get the wireless to turn on any more.

    It has a Function button method to turn it on and off and any time you use this button it shows the WLAN simple with a red line through it. No matter how many times you press it it does the same thing.

    I've tried uninstalling the drivers and reinstalling, ran a security update for the drivers. When I go into the wireless connection and try and turn it on it shows that it has a signal (not sure what to) but a red X next to the connection in windows 7. I can't actually see any wireless signals so I'm kind of at a loss.

    A hard connection works fine and I tried rolling back to a previous version in case it was an update but that didn't help. The wife thinks the cat stepped on the keyboard and that's the only thing I can think of. Is that there is some keyboard command I need to do to turn it back on. There is no hard switch.

    Any suggestions would be appreciated.
     
  2. TerryNet

    TerryNet Moderator

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    The adapter does appear in Device Manager under Network Adapters and there are no warnings or errors in Device Manager, right?

    I'm not familiar with any Asus laptop, so I'm talking generalities. Usually the keyboard wireless switch (when there is one) is a key combination, such as Fn + F2.

    Instead of a push button or slide switch there may be a pressure switch somewhere--check your documentation.

    If you right click the wireless adapter in Device Manager - Properties - Advanced tab - you may find a Property that toggles the wireless on and off.

    There may be a WLAN utility that enabled/disables the wireless (check in the Notification Area). And, finally, there may be a wireless utility named for the adapter or for Asus that includes an on/off option.
     
  3. typpeo

    typpeo Thread Starter

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    No warnings in the device menu, I added and removed both network adapters and restarted and that didn't help.

    Fn-F2 is what turns it on and off and that is the only buttons I can find, I don't see any hard buttons on the laptop just for wireless. I'll check the manual tomorrow.

    I tried toggling it on and off through control panel but when it turns on that's when I see the red X next to the connection. I get the same red X next to the wired connection if I don't have a good connection.

    There is another utility for windows 7 I think and when i go into that it has a WLAN option to connect but it's grayed out.
     
  4. blakcshadow

    blakcshadow

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    Was this an issue all of a sudden, or was there a gradual inability to enable the wireless card, i.e. needing to restart the laptop?

    What is the model of the laptop, and has any wireless networking software been installed?
     
  5. TerryNet

    TerryNet Moderator

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  6. typpeo

    typpeo Thread Starter

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    Thanks for the responses we had a IDt10 error. The hard button is on the left side in the front and you can't see it unless you look really hard. So we found it and we fail.

    thanks all.
     
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